The Auckland City Doctors

This clinic failed to submit my medical examination for my NZ student visa application. It took them 2 months to do it! There are plenty of other more competent panel physicians in the area. Avoid this clinic, only if you are not keen on getting your visa applications delayed.

Worst service ever! It took them a whole month to send the report of general check up to immigration. They forgot to send it to immigration and send it after 1 month when we received letter from immigration asking for same tests and when we enquired and asked for physical copy of the results. Extremely disappointing customer services. Then lady at the reception saying - “so what! Do u want me to return your money or do ur test again n send them report in an hour” in an angry way. 0 star for this clinic :

Very rude , told me to go try some other doctors for my prescription which I need ! After they forgot to send it to my pharmacy, told me “ why you didn’t check yesterday, we are closed now , so come back on the 9th of January! “ Even if you’re dying do not come here because urgency and medical priorities are not found in this building!

Did the general medical certificates with my family here. Altogether a horrible experience. Far too crowded. Blood pressure was taken simultaneously as they collected blood samples. 8 hours it took us to come through. A travesty. If you have any other option, go elsewhere

I am extremely disappointed the way your customer service deal with me. I walk in like 4:20pm to see A doctor before leaving home I check on website Closing time is 5pm but the women on desk says we are full but there is only one patient is sitting there .Can you change the timing on your website ?I am so disappointed what's the point to be registered Patient with your clinic. Very poor service

Went in for a supervised PCR for travel. Service was efficient and results were very quick. Thank you

Rubbish customer service and do not recommend this service to anyone. Kept calling and calling and no onewould answer the call. Close this service if you can't answer calls. Bullsh

Probably the worst service I have received in my life of attending the clinic. The receptionist and nurses were extremely rude; I asked for some exam results they should have received 2 weeks ago, since I have not received them yet, I called to find out worried. Without providing any email address nor caring at all to help, her exact words were: "I am too busy bye." They should really pay more attention to the type of staff they hire if they are offering a service. The staffs especially the nurses’ service are terrible! Will stop recommending them.

I had my general medical exam last January 25, 2022. They accommodated around 250+ people that day so the queue was so long. Be there early to avoid cut offs. Cheapest medical exam here in Auckland City. Service was great even though I was there the whole day. Just be patient with the process and everything will go smoothly. New review February 26, 2022: Experience after my medical was bad. They uploaded my medical results almost a month after I had my medicals. I don’t know if this is how it would take long. I was so desperate because my case officer emailed me TWICE.

The Receptionist, Iyvonne that's what she said was extremely rude and has horrid manner. First of all, it's their job to take the customers nicely and handle the situation at the best as they can. It is a customer service. She is not a doctor, she is not a nurse but a receptionist which is HER job to do. If she feels busy or doesn't want to continue her job, then she needs to do something, not stressing the customers. Absolutely horrible and obnoxious mannered. Never recommend to my friends but just sad that this is the only place that immigrants can go for exam and x Ray at the same time.

Directions to The Auckland City Doctors with public transportation

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