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Reviews, get directions and contact details for Telstra Shop Sunshine Coast

Address: Shop 243 Sunshine Plaza Crn, Maroochydore Rd & Horton Pde Maroochydore, Maroochydore QLD 4558, Australia
Phone: (07) 5479 2148
State: Queensland
Zip Code: 4558


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 10:00 AM – 4:00 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:30 AM – 4:00 PM


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Reviews
Worst service ever! Rude and unhelpful. Had to wait for a long time for a simple SIM check. I told them I wasn't well and they just didn't care and made me wait in line despite the fact there wasn't anyone else there at the time!
7 years ago (03-02-2018)
Thank you to Emily - who was wonderful in helping my mother out with the transfer over to NBN and sorting out her mobile plan...she was a pleasure to deal with and a real asset to the store. Rare, and much appreciated... Thanks Emily!
8 years ago (15-06-2017)
Quick service with a good range of phones on offer. Staff are friendly and knowledgeable. Only reason it doesn't get a five is because I would like to see more mobiles and tablets on offer
9 years ago (25-11-2016)
Don't expect to get any kind of service. Staff are great for the sale, but as soon as you hit an isssue with their service they all disappear.
8 years ago (29-03-2017)
Disgraceful I tried to call anyone at the Maroochydore office for over an hour about the replacement of my mobile device which is faulty. I need my mobile phone for my business. As insurance, I pay an extra fee every month in case I have an issue with it. I was told to reset the device in the hope that it would resolve the issue but to no avail. The unfortunate thing is that I was advised by another consultant that the matter could only be resolved by contacting the Maroochydore office. This is all because of an error in the description entered by a staff member when I purchased the phone. Oddly enough, the staff member at the Noosa office was unable to make a call to the Maroochydore office to explain the stuff up and have that matter resolved. I was told I would have to travel all the way to Maroochydore to fix the problem. I understand that it is a busy place but surely a phone company can afford to have someone there to answer the phone to resolve issues regarding a phone that they have sold me.
10 years ago (02-07-2015)
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