Sydney Tools Castle Hill

One of the worst and horrible Sydney tools not even castle hill but management as well. If you have purchased the product forget about warranty no one is going to entertain and on top of it they will charge you for repair. DONOT fool to be going into Sydney tools for few dollars to be saved, better use Bunnings with reliable warranty. Even I can’t give one star to this organisation that will be too much for it
1 7 years ago (22-02-2018)

We went in on this store undercover. What a disapointing experience. The vast range of quality tools backed by poor service. The staff were more interested in what was going on on thier mobile phones than trying to help us buy a product. It was as if we were interupting them buy being in the store. Should the place be re-staffed with enthusiastic knowlegable people it would be epic but unfortunatley you have failed miserably guys.
1 7 years ago (15-12-2017)

Excellent customer service from Nathan Boss, very helpful when finding the right tools for the job.
5 7 years ago (15-01-2018)

Working on a project in the Castle Hill area and looking to replace my cordless tools and various power tools, I dropped into Sydney Tools Castle Hill store to check them out. I was greeted by Mr Frank Nirello and he could not do enough for me. Frank made sure I was getting the best quality at the best prices for the items I needed. His technical advice and service was excellent. Being in business for over 20 yrs and dealing with many tool shops in the past, it's refreshing to know that there are people like Frank that will help find what is best for you and not only what is best for the store. I will continue to purchase there in future and recommend other tradies check them out. Thanks Frank, keep up the good work.
5 7 years ago (06-07-2017)

Absolutely hopeless online call centre. I would never buy anything online from them again. They sell stuff that they don't have in stock and then take two weeks to refund the money. Don't buy from them!
1 7 years ago (20-12-2017)