Swann Insurance

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Address: 181 William St, Melbourne VIC 3000, Australia

Phone: 1300 307 926

Website

State: Victoria

City: Melbourne

Zip Code: 3000

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I can't say I've ever had to make a claim but the user interface of their website could do with a bit more work. I can't seem to authenticate, despite having all the correct data right in front of me. I just want to update my card details. Should be easier.

 7 years ago (05-02-2018)

Been trying to ring Swann Insurance all day to cancel 2 policies. Every time I get "we are experiencing an emergency situation and are unable to take your call try again later" NOT HAPPY. Unless their building is on fire what other emergency is there? Losing a customer?? Happy to take my money at the start but not able to give it back to me.

 7 years ago (01-12-2017)

Really easy to deal with. great call-centre experience.

 7 years ago (01-02-2018)

i had made a claim with them to help me about of an incident that a girl made me fall slightly when i left a parkinglot,
They received one ridiculously expensive quote from peter stevens kensington and  automatically wrote off my bike which had a slight scratch in the exhaust and on one side of the fairing. I said to them I would like to get another quote before writing off the bike but  Their answer was they had already written off my bike .they took my motorbike to altona without my permission, it couldn't be reversed.
finally with so much trouble with this worst company ,i got the bike back
i believe that the motorbike is fine to road . just it has some slight scraches that are not considerable as written off .

 7 years ago (20-09-2017)

Actually even one star i would mind give them!! I got an accident. Bike got only cosmetic damage but they said It is a total loss and needed to pay for getting it back without details or paper. Such a nightmare Please choose the other company. They are not insurance company. They took money and time.

 7 years ago (01-09-2017)

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