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Stewart Motors

  1. Queenstown
  2. Queenstown Car Repair

Reviews, get directions and contact details for Stewart Motors

Stewart Motors

About

Your local, honest, reliable auto repair place. We'll keep your wheels turning.



"Stewart Motors in the heart of Queenstown is a locally owned business catering to your vehicle needs.We can carry out anything from a simple warrant and service to complete engine or gearbox replacement."
Address: 48 Industrial Pl, Queenstown 9300, New Zealand
Phone: 03-442 9703
[email protected]
State: Otago
City: Queenstown
Zip Code: 9300


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Worst ever experience. Charged me appox $230 labour fee for nothing. I was assured my car has no issues and it broke down the next day and yet they couldn’t figure out the problem. I got it fixed elsewhere who instantly who were more knowledgeable, cheaper and reliable.Service: Transmission
As backpackers, this was the best mechanic my wife and I encountered throughout our entire 2.5 yrs in NZ. Great, honest, no nonsense team with fair prices. Would recommend without question.
Most unpleasant experience in Queenstown.I brought my car for a regular service on 10th Feb 2020. After I payed 188bucks for the service. They said I can't drive it away without a part for coolant being repaired which costs 250~300.And also they need the part to be delivered next morning.I got my plan the next day,so I just wanted to try somewhere else to see if they got the part so it could be done on 10th. The other garage said they won't be able to know which part needs to be fixed unless they did a same check. Since I didn't want to waste too much time. I just brought my car back to Stewart Motors. They told me to ring 10:30 next morning.I left my car with them. I called at 10:30, 11th Feb, I was told "the part has just arrived". 53minutes later,I got the massage said my car is ready for collection. They need to charge 388 dollars because they also repaired the exhaust. I felt like they could have told me that.But because I was supposed to go to wanaka. So I thought it's better to let them fix whatever needs to than getting problem on the road. What's coming next literally broadened my horizon. I found a big dent and scratch on the passenger side which is too obvious not to notice. And it wasn't there before I brought it to them.They said they did noticed that earlier in the morning. But that's not them. And the security cameras video was too blurry to see.The manager Simon told me:"how do you know it's not you, maybe you stopped somewhere on your way here,like a supermarket or something. " In the end,they refused to fix it and denied that's them.I won't recommend any friend in Queenstown to them. Because English is not my first language,I felt it's quite hard to argue with them.This is what happened when I trust a place to look after my car.You just made Queenstown easier to say goodbye to,thank you, Stewart Motors,good on you.
Super efficient! I went there for a problem with my windows and they could order the new piece and fix everything in one week ! I'd recommend them 100% ! Thanks again !
What a legend! Couldn’t have been more helpful. Kindly answered all our qs over the phone and then went out of their way to fit us in that afternoon. Showed us exactly what was up with the car and then fixed it within 2 hours as they had the parts in stock. Followed up with some helpful notes on what work might need doing next. Comms were super clear and we are so thankful that they were able to help us out so we could speed on to the next part of our trip. Highly recommend, thanks again!
I had the exhaust replaced by Stuart Motors in 2017. Almost 3 years later it failed a wof for an exhaust leak. Took the car back to them for repair as a muffler, exhaust pipe and weld should last longer then 3 years or 35,000km. Simon said I didn't own the business then not my problem. After a bit of back and forth he finally agreed to look at it and see what they could do. Brought the car to them on the agreed date but a bit later then originally discussed and they where able to accommodate the later time. When I dropped the car off I said that it appeared to be leaking from a weld. Expecting the vehicle to be inspected and that I would be told if they would cover the cost or to be told how much the repair would be prior to any work being performed. Got a text a hour later saying that it was ready to be picked up. When I went to pick the car up I also received a $75.00 bill. Considering that Simon said they would have to see the vehicle and what needed to be done prior to saying what options there would be. A simple phone call from them saying what they found and that's they would not cover the cost of the small spot weld to fix the poor workmanship at the time of the installation of the exhaust system. At no point was I informed of any costs prior to the repair being completed and was surprised to get a bill for the repairs when the car was in to be inspected. Even his response is incorrect and the exhaust was completely replaced and he even said so when he looked at the information on his computer system. Providing good customer service is low on his list of priorities. Even making sure his response is factual is too much for him. Definitely wouldn't recommend Stuart Motors and will never use them again. There are many other shops that provide much better customer service than Stewart Motors does.
I showed up to the shop after close with a question. One of the mechanics Tom gave me his time and fixed the problem straight away, thank you heaps. Best service!
Friendly personnel, good communication before and during my car service. Accurate estimation of repair cost. I had an engine problem and it was solved in 1 day. As my car is a rusty bucket, they could rip me off, but they only noted what parts require attention. I would recommend this place to people with minor or major vehicle problems.
I took my car in for a full replacement of shock absorbers and a muffler replacement and they were great. I live in Fiordland so am hard to get hold of and they were excellent at communicating, kept me updated with the progress and offered a courtesy vehicle. They also saved money on the muffler by repairing it. Very friendly, highly recommend.
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Stewart Motors map

Directions to Stewart Motors with public transportation

Industrial Place 130 meters
2
2D
Industrial Place 150 meters
2
Gorge Rd, past Warren Park 500 meters
2
2D

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