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Spotlight Mt Wellington

  1. Auckland
  2. Panmure Department Store

Reviews, get directions and contact details for Spotlight Mt Wellington

Spotlight Mt Wellington
"Spotlight Sylvia Park New Zealand is your destination for everything you need to Create, Decorate & Celebrate every day! We are your one-stop party shop, costume shop, fabric shop, sewing shop & art supplies shop featuring the latest brands and products at great prices. Plus discover the great range of homewares, bedding, bed linen, kitchenware, towels & more! Spotlight is New Zealand's destination to find a great bargain. Visit Spotlight Sylvia Park today to find a bargain and experience the range of products and friendly service!"
Address: 315-375 Mount Wellington Hwy, Mount Wellington, Auckland 1060, New Zealand
Phone: 09-281 2829
State: Auckland
City: Auckland
Zip Code: 1060


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I can not express this enough. Please search your item online before getting in the car ! I learnt that years ago with the new technology to be prepared never assume they will have your product. I did a search and Sylvia store had my products. Great customer service from all shop assistance instore. Pheasant fur 50% off for spotlight members Saved $72 today.
Shops. And lots of them as well as loads of places to eat. Definitely going again when I next visit Auckland.
I came here to get sewing supplies because I love to craft. My boyfriend came with me and was very hungover and there was a fantastic selection of patterns I could tell him to look through to find something that doesn’t exist to keep him entertained for a while. It’s like having a toddler but whinier. Great selection and the loveliest lady who cut my fabrics. 10/10 would recommend.
This review is 100% for the staff, it's super frustrating that all calls go to the call centre and you can't speak to the store directly, BUT, the floor staff that work in the store absolutely make up for the frustrating experience with the call management centre. The floor staff are very passionate, helpful and genuine. Determined to help meet customers needs. Keep up the amazing work team.
The store in itself is great and met our expectations in terms of products. However customer service specially from Sarah at the cutting table sorry - but not sorry to publicly shame had a massive attitude. No greeting - no smiles. When she was asked to cut some material for us- she asked me to take scissors and cut the material myself - she she had ‘ other ‘ things to do and other customers to attend. Mind you there weren’t many customers at 9:00 a.m. on Monday.Some basic ‘be nice’ training required for us Sarah wait! No training required for this Our saviour Jes then came over and helped us . Thanks spotlight Sylvia park for hiring him.
It is difficult to find your way to the checkout and the exit. Good range of product, but some high signs would help for someone who is unfamiliar with the layout. Checkout operator was lovely though. Friendly.
This morning I was served by an amazing lady who was friendly, helpful, efficient and all round awesome. Thanks Andrea on lane 9 for helping me choose a new pair of dressmaking scissors, they are amazing. You are a gem.
Very disappointed with the online service. We had ordered an item to be delivered to a certain level in our building yet when completing the order, they removed the level of where our order will need to be delivered too. Majority of the these items would be claimed by others and get lost when delivered to the wrong floor. I had emailed the customer service desk immediately after purchase to make them aware of this issue and to please change the address and they replied with "no you will have to contact the courier company". I had emailed back with photo and written proof of the error on their end and for them to please contact the courier company themselves and they still replied with 'no'. Terrible customer service. Slow replies to my emails. No help. Would not order here again. Sucks that there is no other better fast retail chains out there.
Wonderful shopping complex with a wife range of outlets. Food court is at two levels. You can combine shopping for clothes, toys, fashion and groceries at the same time. Ample open and covered parking
!!!Horrible customer service!!! One of the Asian girl stuff is hard working but two stuffs were just standing at the counter doing nothing but day dreaming still get pay I guess. Went to ask for help, got told “we’re not trained for that”, guys you could at least go and ask if there anything you could help her so she could do something that must be done by someone “trained”. We were there waiting for over 20 mins to get the table cloths cut that can done in a minute. Useless stuff. Feel sorry for that girl that have to working with like those two.
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Spotlight Mt Wellington map

Directions to Spotlight Mt Wellington with public transportation

Sylvia Park 230 meters
298
32
66
743
782
RBE
Sylvia Park Road 370 meters
064
073
32
Mt Wellington Hwy/Longford St 440 meters
064
065
66
743
782
Sylvia Park Train Station 460 meters
Eastern
Southern

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