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Reviews, get directions and contact details for Spotlight Cranbourne

Spotlight Cranbourne
Address: S Gippsland Hwy & Thompsons Road, Cranbourne VIC 3977, Australia
Phone: (03) 5991 8200
State: Victoria
City: Cranbourne
Zip Code: 3977


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I thought click and collect was meant to be quick! Having to wait while others are getting materials cut and decide how much they need is not what I call a quick collection. You need a better way of servicing click and collect customers. No disrespect meant to other customers, but I have already done my research and ordered what I want.
Very bad experience with this spotlight store. My sister bought bed sheets yesterday. She is regular customer . If you check membership she has thousands at spotlight. She made silly mistake bought fitted sheet instead of flat sheet. Some fitted sheet comes in set with flat sheet. So she opened one. There is no safe way of opening the box. The girl who served no help at all, could have checked with manager etc. I suppose to buy something else from spotlight but changed my mind after the service .
It's incredibly cramped. I went for a click and collect, it wasn't sign posted where it was supposed to be. But at least I know, I can most likely find what I need there, when other stores are sold out. And the staff I dealt with were lovely.
Great experience at Spotlight! Bought curtains and shade drops, and the gentleman who helped me was friendly and very helpful. Highly recommend!
Very poor click & collect experience. Pick up not where you would expect it, at the checkout desk. Told to walk towards the back of the store and turn left to the desk. No apparent signage to indicate Click and Collect Desk, so had to ask another staff member where I was directed to a cutting desk where 'a man should be there'. On finally reaching the said desk a very busy man was on a phone call which sent him off to a distant area of the store with a 'sorry, I'll be with you shortly'. Whilst waitimg for him I noticed an 8 x 10 display floor stand which identified Click and Collect here, bit it was turned side on so you could not see it unless you were waiting at the desk. After 5mins, which seemed like 10, the assistant returned. When I suggested I was there to pick up a Click and Collect I was asked to wait whilst he went and got the scanner. Once scanned I was asked to wait again whilst he went a got my parcel.nI doubt I will ever Click and Collect from this store again.
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