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Southern Cross Care Dandenong

  1. Dandenong
  2. Dandenong Local Service
  3. Dandenong Retirement

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Southern Cross Care Dandenong
"Mercy Place Dandenong is an aged care home located in Dandenong, providing 120 rooms across two floors. We offer permanent care, respite care, palliative care and a specialised dementia care service.Mercy Place Dandenong provides a full activities program, meals freshly prepared on site, a hair and beauty salon, and cosy lounges and beautiful courtyards for your enjoyment.With a focus on community connections, Mercy Place Dandenong is close to Dandenong’s main street, with its theatre, shops, restaurants and cultural centres in walking distance. The Dandenong Plaza is only a five minute walk away or you can enjoy an afternoon at the local Dandenong Park, a popular spot for the whole family."
Address: 82 McCrae St, Dandenong VIC 3175, Australia
Phone: (03) 9791 2777
State: Victoria
City: Dandenong
Zip Code: 3175


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Reviews
THE MOST DISGUSTING AGED CARE EVER - NICE BUILDING TO FOOL PEOPLE. ALWAYS LOW AND LAZY STAFF, CORRUPT MANAGEMENT - PSCHYO HEAD CHEF - BEN . THIS PLACE BULLY'S AND HARASS STAFF. THERE ARE ALWAYS FIGHTING HAPPENING IN THE KITCHEN. DONT SEND PARENTS HERE. ITS SHITT PLACE. NOBODY LIKES TO WORK HERE, NOT EVEN AGENCY STAFF. RUN AWAY FROM THIS.
Patient care is poor. Apathetic staff, incompetant mangement are putting residents at risk.
The home is clean, good food, lots of female workers but no males for the male residents for bathing. Once your loved one changes care you will find out the little truths. The theft of expensive clothes, it was unusual the residents didn't mix & stayed in their rooms providing a sense of loneliness & inadequate medical care and attention. Dad now requires a private doctor and rehabilitating our Dad from being provided unlimited amounts of alcohol and further damaging his liver. No podiatry or dental provided in 12 months. No medical information transferred to new home and refusal to do so unless you go through inconvenient request for information. Then to top it off a huge failure with continuing monthly DAP well after the resident has vacated. Try and communicate with management in getting that back. Keep every scrap of evidence.
Nice new facilities. Staff very friendly.
Great staff and brand new facilities. I'm glad my parents are here
Wonderful caring staff & management do a great job at Mercy Health Dandenong
Beautiful clean and friendly nursing home. Like a lovely hotel
They look after my mum.professional and caring people.
A great place for the aged and the atmosphere was so pleasant.
Very modern aged care facility.
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