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Reviews, get directions and contact details for Shoes and Sox Eastland

Shoes and Sox Eastland
"At Shoes & Sox, our mission has been to put the best-fitting shoes on the feet of Australian children at family-friendly prices. For over 30 years on, we remain true to this mission. We stock possibly the largest range of children’s shoes in Australia. As Australia’s No.1 children’s retailer for Clarks, Shoes & Sox is the place to go for school, sports, and fashion shoes. You'll also find many other Australian brands including Harrison, Walnut Melbourne, Old Soles, and Roc. International brands include Crocs, Skechers, Converse, Bobux, Asics, Nike, New Balance, Adidas, Kicks, Ciao, Candy, Pablosky, and Papaya in Australia. We have store locations across Australia, including Myer Concession stores. Visit our Shoes & Sox online store today!"
Address: Shop 1124, Eastland Shopping Centre, 171/175 Maroondah Highway, Ringwood VIC 3134, Australia
Phone: (03) 9870 0316
State: Victoria
City: Ringwood
Zip Code: 3134


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
The booking system is so great, if it’s super busy you can even wonder away and you’ll get a text when you’re next so you can head back to store. The staff are knowledgeable and patient. They listened to what I needed for my children. They were fun and able to measure the kids feet properly. My child liked to run out of the store with her new shoes on to show dad waiting at a cafe and the staff didn’t panic. They had everything we needed in stock, but when they don’t, they ship for free to your home! Such a good store with great staff! We pop in twice a year for our runners and sandals or boots depending on season.
The most incredible customer service. Today was our first time shopping at shoes and Sox and I was so blown away by the service. From the way the shop assistant interacted with my 5 year old daughter all the way to the end when she gave us some colouring in sheets to take up. Such a lovely experience for us!
A week before school starts, i knew it would be busy... And yes it was! But the system they have setup for this busier period worked very well. The store was full of staff helping each and everyone, from booked customers to walk ins. The staff there are always friendly and nice, willing to give their advice and help you get those little munchkins into new shoes. They work quickly and efficiently and they always make sure your happy with the service they have provided. I have never had a bad experience at Shoes and Sox Eastland.
Staff members are always very patient with my opinionated daughter! Shoes fit well. I like the loyalty scheme, though this would be a 5 star review if you could keep bonus cards on our electronic file rather than having to keep the physical cards, also handy if you could transfer shoes from other Vic stores if you’ve sold out of a size. Thanks!
Great service. Highly recommend the fit squad. The sales person forgot to get her name that helped us at Eastland today was very professional, friendly and knows her stuff. We walked in, got the fitting done, purchased shoes for my kids, exact model I was after and walked out happily. No fuss, no time waste.
We went to buy shoes for our kids. Today working staff had really unprofessional customer service. They didn't care about us and they didn't want to do sales. We were waiting so long,but they didn't care. Feel so sorry about the shop owner;this type of workers ruin the business. My suggestion to the store manager would be to employ people with proper customer service to build up the business ,especially in a kids shoe shop. I don't recommend anyone to go to this place. We went to the "Trybe shoe shop" which is next to this. Their customer service was outstanding, we spent $359. You guys lost this business. Sorry for the business owner.
Thank you so much Fionna! Always such amazing customer service here and today was made a special experience shopping for preppy school shoes. Little one was chuffed when they were presented with a delightful certificate. Will always shop here first :
Marissa was awesome! So knowledgeable, kind and patient. Super easy booking and notification system too. Definitely recommend
The person fitting us was lovely, very patient and accommodating of my daughter's questions but the store was flat out from the second they opened the doors. Their online booking system is great but it felt like they needed extra staff to deal with all the customers waiting
Always appreciate the patient and professional service provided by Eastland S&S staff and Ella as no different this time around. She explained everything she was doing to by daughter who has autism/ADHD and we got through to the right pair with no fuss! Thanks again and we appreciate your kind help today Ella
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