Shiels

If you want a warranty claim, do NOT use this store! The manager is very rude and arrogant. Very first thing she does is blame you and absolutely refuses to resolve the problem. Call the head office straight up people!
1 7 years ago (28-12-2017)

Absolutely useless and disappointing customer service. Have been into Hyperdome store 4 times now and been given the run around each time, and now that the 30 day period is up, they couldn't care less. I originally went in a week after purchase, but kept getting different problems like "our systems are down, we're doing stock take, systems are down again, ring can be resized, then it can't be resized"... Now I'm left with a useless ring. Definetly won't be going back there and happy to tell others the same. Waste of money, time and effort. Shiels Jewellers Hyperdome store.
1 9 years ago (25-01-2016)

Very VERY poor customer service..it all seemed to hard and then I had to look up the code on THEIR website as they were not interested in making the sale. All staff seem like it's the end of the world, no one smiles or have a friendly greeting. Very sad :( - PS go to Butterfly Silver!!!
1 9 years ago (03-06-2016)