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Service NSW

  1. Burwood
  2. Bankstown Local Government Office

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Service NSW
"We're the NSW Government agency where you can apply for a licence, get a permit, register a birth, pay most fines and more.Book an appointment before you visit, to avoid a long wait time or delays.Payment methods accepted: cash, cheque personal or bank, credit or debit card, money order.Quiet hour: Thursdays 10am to 11am"
Address: Ground Floor, 1/17 Elsie St, Burwood NSW 2134, Australia
Phone: 13 77 88
State: New South Wales
City: Burwood
Zip Code: 2134


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed

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Reviews
Showing some love for the Burwood branch. I was in and out within 15minutes for my 10yr drivers licence renewal. The check in staff were nice and the woman that served me was efficient. Sure my drivers licence photo looks like a mugshot but hey something I don’t have to worry about for another 10years! I just love the fact that I wasn’t subjected to a long wait time like the old days.
I went in at around 5:15 and I know their closing time is 5:30. I walk upto this old man who didn’t even seem to care I was there. Even after saying hi how are you he didn’t care. He was like are you serious and this time around? I went in to check for my RCG card which required 100 pts of ID. I only had my passport and physical bank card. He was like are you serious? This is Australia. That is very unacceptable for someone working in that position and I hope my feedback reaches the necessary people and others won’t have to face the same disrespect that I did.
Came in today to re new my drivers licence . Was blessed to have the help of young Catherine . Incredible patience and knowledge . Give that lady a pay rise . Thank you so muchn.nIn addition I was fortunate to have been served by Sarah at counter 12 for another licence re newal. Sarah was exceptional , friendly and helpful. Give that lady a pay rise too
I would like to lodge a complaint regarding my recent visit to the Service NSW centrenDate of visit: 14 FebruarynApproximate time: 10:30 AMnnDuring my visit, I was assisted at Counter 11 by a female staff member. Unfortunately, the staff member was not wearing a visible name badge, which made identification difficult.nnI understand that the staff member’s name may have been Luyi, as I asked other customers for clarification.nnI found the interaction to be unprofessional and discourteous. The manner in which I was spoken to was inappropriate and made the experience uncomfortable.nnI believe customers should be treated with courtesy and respect at all times.nnI hope this matter can be reviewed.nnThank you.
I had a fantastic experience on Wed Counter No 15 I think her name was Sarah not sure but nothing was a problem and she sorted out my mobile phone and showed me what was on my App. I had an issue regarding my yearly review for my licence regarding my health issues but she then spoke to someone else and they suggested she ring the medical dept. I was told she will call now and instead of me waiting she would call me back once she has spoken to them. Within 10mins she called me back and the issue was resolved. I hope I got the name correct but she was wonderful.
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