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Scott Street Medical Centre

  1. Melton
  2. Melton Doctor

Reviews, get directions and contact details for Scott Street Medical Centre

Address: 33 Scott St, Melton VIC 3337, Australia
Phone: (03) 9743 1970
State: Victoria
City: Melton
Zip Code: 3337


Opening Hours

Monday: 8:30 AM – 12:00 AM
Tuesday: 8:30 AM – 12:00 AM
Wednesday: 8:30 AM – 12:00 AM
Thursday: 8:30 AM – 12:00 AM
Friday: 8:30 AM – 12:00 AM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

Update Info

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Reviews
It took more than 35 minutes to wait and see Dr.Afshan. no excuse or apology from the doctor or reception. Be prepared for the delay and long wait time to see any doctor in this center. I had the same experience with another doctor last year. The Bulk Bill is the most attractive point to come to this center. Doctors are professional and caring no issue with that. But the longer wait time needs to be reduced will help your customers.
I used to be able to expect excellent customer service at this practice but it has definitely gone down hill! I called first thing this morning because I needed a prescription and a medical certificate and was told by the receptionist that there was a phone appointment available at 1pm, perfect! Still waiting at 3pm and no phone call, I call them only to be told they were going to "squeeze" me in as the doctor was very busy with other patients!! I wasn't told I was being "squeezed in" when I first called this morning! If I'd been told that I could have nominated another day, now I've been waiting all day and still no medical certificate! I will be going elsewhere for my medical care in future!
Clinic has dramatically improved, staff are quite friendly, Short waiting times in the waiting room, and they finally have really good caring and thorough Doctors.. Only gripe is be prepared to wait a few days for first available appintment due to the current Meltons GP Clinic shortage..
Very poor doctors dishonest I miss phone call I have make appointment 3 weeks wait I can't believe how dishonest they can be.....hard to find a good doctor this days all about medicare not about you....
I’m a patient of dr Reza best doctor you can go to. Very professional, caring, companionate and easy to talk to. I go to that clinic since 2001 and dr Sadai was my doctor. I never experienced any rudeness or other negatives.
Donna is one if the staff team, she was so rude to book or advise an appointment for my son in medical need. They had the blood test results back for my sick son and i had to know if I need to be careful about anything after the results. She was rude and aggressive and told me she cannot help with anything till Friday even after knowing my son was suffering and i needed those results. Highly unprofessional , rude behaviour i had to tell her to calm down on the phone. Shame on nurses who get aggressive and shout on parents when they themselves demand respect.. Shame Shame on scott street medical centre staff. I called back and complained to another staff as well.
Worse place to go...some doc there only for medical certificate and prescription only, if you ask them anything further they will refer to specialist and you have to pay out of pocket. On website or their voice Mai all the information wrong, even their working hours doesn't match, reception staff very rude, they don't care if your little one sick or anything, if you asking appointment for tomorrow they offer next week, not even trying to squeeze time. Horrible place I have ever seen
Absolutely appalling, I made an appointment last night for a phone consultation for today and she booked it in for the wrong day. I kept waiting for a cal and then I called and she said my appointment is Friday not Wednesday!! The worst service ever the receptionists don’t even know how to do a simple task! I will changing medical centres because this is just too much and it’s frustrating, it’s not the first time that I have had a horrible experience here!
You may well complain about the wait but that’s because the doctors here take the time to listen and to understand. Maybe they should time manage better, however I’m yet to find a practice anywhere else that bulk bills AND treats you like a human, not just a number. This practice ticks both boxes, is open very late so it suits working families and the doctors are compassionate and well educated. I have been attending this practice for about 20 years and have seen doctors come and go but all of them have always been great doctors who I felt weren’t just trying to get me out of the door so they could see the next patient.
Called up to ask about their sign up process, as we moved in to the area, Spoke to a Tracey she went on to say they cant take on new patients What a Joke !! When did doctors and medical centres start limiting new patients !!!
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