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Reviews, get directions and contact details for Primary Medical & Dental Centre

Primary Medical & Dental Centre
"Primary Medical serves patients in seven offices across Ventura, Oxnard, and Camarillo. All offices are accepting new patients and take most insurance plans.Primary Medical specializes in Family Medicine, Internal Medicine, Pediatrics and Endocrinology. The offices are family-friendly and our healthcare providers pay special attention to preventive care and regular monitoring for patients with chronic illnesses like diabetes and heart disease."
Address: 247-251 Station Rd, Melton VIC 3337, Australia
Phone: (03) 8746 0200
State: Victoria
City: Melton
Zip Code: 3337


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM


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Reviews
I’m so done with this place. Waiting 30-90 minutes calling reception was bad enough, but now the queues for checking in for appointments are beyond the joke. My one-year-old daughter and I waited 25 minutes just to check-in.nnThis clinic has no respect for patients’ time and takes on far too many patients to milk as much money out of the system as possible. They have been promising to fix their call times for 4 years and I’m sorry, but it shows they have no intention to improve.nnThis isn’t even touching on the fact that you’re waiting between 1-2 hours from your appointment to be seen with many in the waiting area being completely oblivious to everyone around them and watching loud videos from their phones on loudspeaker.
This medical centre is day by day ripping off client. They don’t have responsibility towards the Australian citizens. They are changing more than $80 though they say $25 out of pocket. $80 for low income earnings people will be unaffordable sometime. Why can’t they charge out of pocket fees only. It is better if we teach them a lesson by not visiting them as this centre is taking advantage of doctors scarcity. They are changing randomly the long consultation fees for every time against the Medicare charging policy.The rudeness of front desk is terrible.
Minimum wait at least one hour and they will charge you full price $67.05 if you don’t have a concession card. No option to pay the gap fee and you will have to wait for your refund from Medicare. I ended up paying $134.10 upfront for two appointments and a blood test to tell me my son has a viral infection. Unbelievable… Go anywhere except here…
Horrible Clinic.nn1 They don’t care about you. I’ve had numerous doctors from this clinic and all them except the doctor from NZ actually genuinely care. They rush their examinations and try to limit you 10 minute windows and rush you out the door.nn2 Wait times are horrible. Even if you make a book at a certain time you can end up waiting 30-60mins to still get scene. Even if you’re on time they most likely won’t be.nn3 Communication between reception desk and doctors is horrible. When you have issues they’ll usually send you around and around in a loop. Reception will blame doctors and doctors will blame reception. They usually just blame each other and say things like “we don’t deal with that”.nnFind a better place, that will actually care for you.
Nurse Cassie welcomed me back by name and with a smile, and the wonderful Nurse Mavis, whose skills are legendary and always at the ready.. yet again made my visit tolerABBAble and dare l say a little bit funky.. thank you ladies .
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