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Rydges Fortitude Valley

  1. Bowen Hills
  2. Brendale Lodging

Reviews, get directions and contact details for Rydges Fortitude Valley

Rydges Fortitude Valley

About

Rydges Fortitude Valley is the closest Hotel to the Brisbane Showground,

Story

Rydges Fortitude Valley is part of Brisbane’s Showgrounds precinct, and is located along Brisbane’s newest and most vibrant café strip, King Street.

Rydges Fortitude Valley offers business and leisure travellers a greater choice of convenience and comfort. The Hotel is just a ten-minute walk from Brisbane’s Fortitude Valley entertainment area offering an eclectic mix of shopping, bars and restaurants.

The 208 room Rydges Fortitude Valley offers guests more than an accommodation option, adding another dimension to events and festivals within the Brisbane Showgrounds precinct. While at Rydges Fortitude Valley guests can enjoy our facilities including the Paddock Bar and Six Acres Restaurant along with a fully equipped on-site gymnasium and contemporary swimming pool.

We look forward to welcoming you to Rydges Fortitude Valley.

Address: 601 Gregory Terrace, Bowen Hills QLD 4006, Australia
Phone: (07) 3188 3000
moc.segdyr@yellavedutitrof_snoitavreser
State: Queensland
City: Bowen Hills
Zip Code: 4006


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The hotel was decent; however the carpets really need a proper vacuum and clean. They’re filthy. The coffee machine didn’t work properly either and I have the same model at home so I do know how to use it. Still waiting for the hotel to release the card hold fees and have emailed them with no response. It’s been over 2 weeks since I checked out. Would appreciate getting it released. No other hotel has ever taken this long to do so.
Hotel was quite nice and the buffet was fun. However in an emergency situation there is a lack of empathy and dirt of care from the hotel. My daughter 2.5yr fell off the bed in the hotel not the hotels fault and had a concussion. I rang reception for help no answer while waiting on hold to a doc on my phone. Ended up running downstairs to speak to reception as I was due to leave the hotel that day. Told the staff I had an emergency situation and there was 0 help/compassion/empathy offered. All I got was they could hold the room until 1pm otherwise I'd be charged another night. 0 offers of assistance of taxi/ambulance NO HELP whatsoever. When I said I just need to get her to a hospital they pointed in the wrong/long direction of the hospital and said they couldn't touch the packed bags in my room as it was against the policy. Luckily, she had a mild concussion and didn't need to stay over night in hospital, luckily I ran into a radiologist heading to his shift at the hospital and luckily the hospital was great AND I made it back to grab my bags before 1pm... Otherwise seriously teach your staff some compassionnnAlso the TV system didn't work for casting as they had recently upgraded the system and none of the staff knew about it. Which sucks when you're travelling with two small kids.
I had to book a hotel late at night, and they welcomed me even after midnight, which I really appreciated. The guy at reception even helped me find the entrance. This was the only hotel with a room available that night. The room was very comfortable, and I slept really well. It’s nice because you can make tea in the room, which I really appreciated!
I believe this hotel could benefit from a thorough review. While the overall cleanliness is decent, I would advise against looking under the beds or using the room phones, as they are covered in a year's worth of dust and dirt. Furthermore, the TV casting function was not operational, and the television cut out approximately every ten minutes.nnI spent nearly two hours at the reception regarding a piece of clothing I had forgotten in the closet. I initially informed the staff at 10 AM, and they promised to call me back. After calling again at 12 PM, I received the same assurance. I returned to the reception at 5:30 PM to remind them about my clothing, but they were still unable to assist me.nnWhile the staff is friendly, the level of service is disappointing. I typically do not leave reviews, but my experience with what may seem like a simple issue—a forgotten piece of clothing—has compelled me to share my thoughts, especially considering the price tag attached to the missing piece of clothing.
Overall the hotel and location was great, unfortunately it wasn't until a few days later when my bank balance was in arrears that I wouldn't recommend staying with this establishment. I was double charged for the stay and when I rang the hotel they sent me through a invoice in which I noticed there was a charge for a item in the mini bar that I didn't consume , I was told there's nothing they could do on their end I will have to take it up with my financial institution.nAfter contacting my financial institution I was informed that the funds are waiting to be released for one of the transaction and to take it up with the hotel , after calling them back they said they will try and sort it without any apology.nMeanwhile I've been charged arrears fees from my bank as I had direct debts coming out of that account .nNever have I had such poor service from a hotel .nWould not recommend staying there and if you do ,ask for a invoice as you never know what you are being charged for upon checkout .
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