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Rydges Fortitude Valley

  1. Bowen Hills
  2. Brendale Lodging

Reviews, get directions and contact details for Rydges Fortitude Valley

Rydges Fortitude Valley

About

Rydges Fortitude Valley is the closest Hotel to the Brisbane Showground,

Story

Rydges Fortitude Valley is part of Brisbane’s Showgrounds precinct, and is located along Brisbane’s newest and most vibrant café strip, King Street.

Rydges Fortitude Valley offers business and leisure travellers a greater choice of convenience and comfort. The Hotel is just a ten-minute walk from Brisbane’s Fortitude Valley entertainment area offering an eclectic mix of shopping, bars and restaurants.

The 208 room Rydges Fortitude Valley offers guests more than an accommodation option, adding another dimension to events and festivals within the Brisbane Showgrounds precinct. While at Rydges Fortitude Valley guests can enjoy our facilities including the Paddock Bar and Six Acres Restaurant along with a fully equipped on-site gymnasium and contemporary swimming pool.

We look forward to welcoming you to Rydges Fortitude Valley.

Address: 601 Gregory Terrace, Bowen Hills QLD 4006, Australia
Phone: (07) 3188 3000
moc.segdyr@yellavedutitrof_snoitavreser
State: Queensland
City: Bowen Hills
Zip Code: 4006


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Hotel was quite nice and the buffet was fun. However in an emergency situation there is a lack of empathy and dirt of care from the hotel. My daughter 2.5yr fell off the bed in the hotel not the hotels fault and had a concussion. I rang reception for help no answer while waiting on hold to a doc on my phone. Ended up running downstairs to speak to reception as I was due to leave the hotel that day. Told the staff I had an emergency situation and there was 0 help/compassion/empathy offered. All I got was they could hold the room until 1pm otherwise I'd be charged another night. 0 offers of assistance of taxi/ambulance NO HELP whatsoever. When I said I just need to get her to a hospital they pointed in the wrong/long direction of the hospital and said they couldn't touch the packed bags in my room as it was against the policy. Luckily, she had a mild concussion and didn't need to stay over night in hospital, luckily I ran into a radiologist heading to his shift at the hospital and luckily the hospital was great AND I made it back to grab my bags before 1pm... Otherwise seriously teach your staff some compassionnnAlso the TV system didn't work for casting as they had recently upgraded the system and none of the staff knew about it. Which sucks when you're travelling with two small kids.
I believe this hotel could benefit from a thorough review. While the overall cleanliness is decent, I would advise against looking under the beds or using the room phones, as they are covered in a year's worth of dust and dirt. Furthermore, the TV casting function was not operational, and the television cut out approximately every ten minutes.nnI spent nearly two hours at the reception regarding a piece of clothing I had forgotten in the closet. I initially informed the staff at 10 AM, and they promised to call me back. After calling again at 12 PM, I received the same assurance. I returned to the reception at 5:30 PM to remind them about my clothing, but they were still unable to assist me.nnWhile the staff is friendly, the level of service is disappointing. I typically do not leave reviews, but my experience with what may seem like a simple issue—a forgotten piece of clothing—has compelled me to share my thoughts, especially considering the price tag attached to the missing piece of clothing.
Very pleasant and helpful staff. Rooms are very clean, modern, and the beds are extremely comfy. We ordered room service and had the beef burger which was absolutely delicious. Great location too. Would highly recommend staying here.
Every time I stay somewhere, I always request, on checkout, to receive an email with my tax receipt. Without fail, the smiling reception attendant confirms my email address and assures me that my tax receipt is on its way.nnI am an executive business traveller and stay in hotels around the price point of Rydges more frequently than I care to think about. I don't ask for much usually and mostly I check out early leaving barely a mark on the rooms I have occupied. A model guest you could say.nnUnfortunately, the tax receipt is a normal and necessary feature of any business transaction in Australia. This is unfortunate because hotels do not see this as a standard feature of their business with guests. Emails with offers? Yes. Text messages with various 'important' updates prior to a routine stay? Of course! An email with a tax receipt? Almost never, and often not even after requesting one and being assured of the prompt response to my request. There is little in my relationship with hotels that annoys me more than needing my PA to chase up a receipt. She knows to add these establishments to a 'blacklist' for my company, due to poor customer relationship management.nnI stayed on Thurs 14th, and paid around $240 for my room for 1 night. Room 416. Next time, another address.
I mucked up with a booking for the pullman hotel, rung rydges, a nice lady by the name of Sasha picked up, gave me a great rate, top floor upgraded room, even offered to move her own car out of the carpark if there wasnt a spot for mine! Extremely helpful and nice, what a great human being! It turned a poor experience elsewhere into a positive one for me tonight! Really appreciate it thankyou again!
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