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Novotel Brisbane Airport

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Reviews, get directions and contact details for Novotel Brisbane Airport

Novotel Brisbane Airport

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Address: 6-8 The Circuit, Brisbane Airport QLD 4008, Australia
Phone: (07) 3175 3100
ua.moc.tropriaenabsirbletovon@snoitavreser
State: Queensland
City: Brisbane Airport
Zip Code: 4008


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I recently stayed at Novotel for work purposes.nUpon check-in, I was advised that breakfast was not included in my booking. After confirming with my workplace that breakfast had in fact been pre-paid and included, I returned to reception to clarify. I was then asked to pay for breakfast upfront and told that, if applicable, a refund would be processed later. Given the clear confirmation in the booking that breakfast was already included, I did not feel comfortable proceeding with an additional charge due to the risk of being double billed. Also noting this seems to be a common problem in the reviews. This created an unnecessary inconvenience at the start of the stay.nThe room itself was adequate but unremarkable. As there are no opening windows, the space felt quite musty. The bathroom unfortunately had a noticeable odour reminiscent of dirty feet, which impacted the overall comfort. The air conditioning unit was loud and did not cool effectively, while the fridge was even louder and froze all items placed inside it.nOverall, I would consider this a three-star experience. It serves its purpose as a place to sleep when needed for convenience near the airport, but there is room for improvement in both service clarity and room maintenance.
All the people who worked here were very pleasant. The gentlemen who helped us sign in was very accommodating and put myself and my associates on the same level, which made things so much easier for us. He also accomodated an early check in, which we appreciate.nMy room felt clean and tidy and the beds were really cosy and soft so I could actually get a good sleep, which is really important to me.nThe people who work in the dinning area are lovely. The people behind the counter were polite and helpful and I love that the people working in the kitchen seemed to be so bubbly and like they were having so much fun. Thats so important to me when I go somewhere too. I like to feel like the people who are working there are happy.nOverall, a very positive experience.
Checked in today early and I was given a room upgrade which was fantastic service. The King room is outstanding with a good size smart tv and all the extras. The Front desk service was outstanding. Thanks to Kristian I hope I got the spelling correct after a pretty ordinary flight he got me sorted and to my room super quick. Great hotel and a easy walk to DFO and a quick taxi to the Airports. Thanks
Great stay for an airport stopover. The location is perfect, right next to the airport and the DFO shops, which made everything really convenient. The room was comfortable with a great bed, excellent water pressure in the shower, and nice big towels, always a win. The staff were very friendly and genuinely helpful, which made the stay even better. Would happily stay again.
The room had the brightest lighting I've ever seen in a hotel room, not a bad thing, but it came with a lot of light switches. The room was good, but the water pressure in the shower was low, very low. An international airport hotel that does not cater for non Australian electrical plugs, you need an adapter. Breakfast was ok not fantastic. The people at reception were proficient, not particularly friendly...
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