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Richmond

  1. Richmond
  2. Richmond Train Station
  3. Melbourne Train Station

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Richmond
Address: Richmond VIC 3121, Australia
State: Victoria
City: Richmond
Zip Code: 3121


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Reviews
Another day, another complete disaster on Melbourne’s public transport system. After years of supporting Melbourne PT, I have to admit it’s one of the worst for incident management. Today’s experience was the tipping point: top three train lines affected, yet the information on station monitors was completely misleading and irrelevant.nnRichmond Station was absolute chaos, with no clear guidance for commuters. Even the PTV app was no help—it displayed information that was outright wrong. To make matters worse, the replacement buses were poorly managed. Darling Station was the designated bus replacement stop, but only specific trains were stopping there. We had to pass two trains skipping that station—how hard is it to add a stop when there’s a major incident?nnTo my surprise, the bus replacement from Darling only went as far as Caulfield, where I had to switch to the same Frankston trains I was waiting for earlier. What was the point of waiting in that massive line for a bus if I could have just stayed at Richmond? This was a complete waste of time and effort.nnThe replacement buses were painfully slow, with massive queues and just one bus being boarded at a time. This lack of foresight and preparation for predictable issues like bus replacements shows an unacceptable level of incompetence.nnMelbourne PT’s inability to manage incidents effectively is beyond frustrating. These are basic services—clear communication, functional apps, and efficient bus replacements—that any well-run system should provide. It’s high time for serious changes to how incidents are handled.
Another of Melbourne's unsafe railway stations, Israel, one station needs better security during the off.Enter in any of the hours.It should never appeal , build as a railway station from my perspective
Richmond train station is a great gateway hub for Rod Laver Arena, AAMI Park, the MCG, John Cain Arena etc. 5 - 10 min walk to each. However yes station has signage upgrades but overall bit tired. 10.12 OK when you are coming up to platform from concert at MCG, make sure you walk to end of platform so you can get seat. Last week Guns n Roses and tonight Billy Joel and trains are packed with people filling all the aisles at 11.30pm! So be careful as crowd can fill up platform and gets close to edge. 23.2.23 takes about 12 mins to walk from here to Rod Laver. Has nice garden and seating area outside where you could meet up. 29.3.23 got off here to go to John Cain Arena for Obama and entrance locked. What! So back up, down platform to other side . Oh well, can't always get convenience. 24.6 1st one there after event nearby and place deserted.
Date: 25 March, 10:36 amnLocation: Richmond Train StationnnI recently had an unpleasant experience with a PTV customer service representative at Richmond Train Station. While I was checking the train timetables, the representative abruptly yelled at me, asking if I had my Myki card and telling me not to block the entrance gate.nI was taken aback by their aggressive tone and behavior. As a customer, I expect to be treated with respect and courtesy. This incident fell short of my expectations.nI hope PTV will take steps to ensure their staff provides better customer service, engaging with passengers in a friendly and respectful manner.
I missed 3 trains because is so hard to check the small screens you have here. Running blind through one the halls to see which train to catch and then ended up missing the other train that would’ve helped me to get to my destination. Don’t recommend
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