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rebel Melbourne Central

  2. Melbourne Store
  3. Melbourne Sportswear Store

Reviews, get directions and contact details for rebel Melbourne Central

rebel Melbourne Central
Address: 290 Lonsdale St, Melbourne VIC 3000, Australia
Phone: (03) 9663 6044
State: Victoria
Zip Code: 3000


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews
Date 27/12/2017. Worst customer service ever. Bought a pump for inflating basketball. However, the sealer wrapping the joint of cylinder and rope appeared to be malfunctioning - it was leaking when reaching certain pressure level - the ball could never be more than 70% filled up. I had to pull the rope to ensure the sealer ring fully attached to the joint, while pumping. Took it back to the shop. Obviously they were not happy that a customer went up and advised their goods were not usable. The shop assistant called another lady to help argue and they successfully showed me how 2 adults together were able to use the faulty pump to do the job, with finger pressing the robe (same as I did), in effort of endless strokes and a couple of minutes, to inflate the ball soft enough for kindergarten. They also claimed the holes in the cylinder were "designed to avoid over-pumping" to explain the sound of leak. Great, everyday we learn new things - well, to me, the six holes seemed to be for inhaling the air from outside back to the cylinder at each stroke.... as the pump works. Simply felt the whole conversation was pathetic. I had to demonstrate how a proper pump (brought another pump of different brand from the shelf) could be used to inflate a ball without leak and within 10 seconds, just to persuade them that the reason for returning was authentically due to the faulty product, not because that I was making up a fact. These two ladies went into the "we-have-to-be-tough" mode, yelling: "This is not a faulty product and we cannot return or refund." "It is the problem of your ball!" Sadly, the ball was also purchased from REBEL several months ago. The ball is fine. Not everyone was insane in the shop. The trainee manager was kind and returned for me when the shop assistant was still yelling with eyes extended to the size of pigeon egg. I paid for the margin for the NIKE pump. Hopefully they will not put the faulty product back to the shelf - it will be a fat-burning tool only. How does REBEL hire these people? Normally the staff were good at their products and did great introduction and sales.
8 years ago (28-12-2017)
Good sportswear shop with wide variety of genuine sports team tops.
8 years ago (15-01-2018)
I generally do not shop in very casual clothing yet I had to grab a few pairs of shoes from Rebel and went in a very simple outfit. The staff, who would usually be kind and caring, did not acknowledge me despite looking directly at me and making eye contact. They, from this, began to help others who entered the store prior to myself and when I stood in the shoe area with a pair of shoes in my hand, waiting for them to assist me, they simply looked at me and looked away. Not sure if it is a result of my outfit choice yet either way, the service was terrible and made me feel terrible about myself. I ended up going to another Rebel Sport where the staff were very kind and helpful, which was great. The service is obviously not poor chain-wide, yet Melbourne Central was terrible. Would prefer to travel further to buy any sporting gear and will never set foot in this store again.
8 years ago (20-07-2017)
Wide range of sporting goods and great service.
8 years ago (21-12-2017)
Fantastic staff, always friendly! Always a great experience at this branch :)
8 years ago (06-07-2017)
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