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Quest Kelvin Grove

  1. Kelvin Grove
  2. Alderley Bed And Breakfast

Reviews, get directions and contact details for Quest Kelvin Grove

Quest Kelvin Grove

About

Business or leisure travellers looking for Brisbane accommodation will enjoy superbly furnished, fully equipped serviced apartment accommodation.

Story

Welcome to the new Quest Kelvin Grove Apartments

Quest Kelvin Grove serviced apartments offer guests a relaxed and comfortable Brisbane accommodation experience.

Business or leisure travellers looking for Brisbane accommodation will enjoy 6 levels of superbly furnished, fully equipped serviced apartment accommodation, just minutes from Brisbane CBD, Queensland University of Technology and the Royal Brisbane and Women's Hospital.

Choose from 85 studio, one, two and three bedroom serviced apartment accommodation. This purpose built property is a great alternative to your traditional hotel room, featuring kitchen and laundry facilities, separate living/dining area, LED Smart TV, WIFI, Foxtel, car parking, pool, BBQ area, gymnasium and conference room facilities.

Your host

Quest’s properties are owned and operated by franchisees just like us. In many cases we’ll be the person who checks you in or recommends the best places to eat around town.

We take great pride in offering you a personalised service, quality accommodation and making sure you have everything you need for a comfortable stay.

Gary Lin
Franchisee
&
Suzie Yang
Franchisee

Address: 41 Ramsgate St, Kelvin Grove QLD 4059, Australia
Phone: (07) 3308 4800
[email protected]
State: Queensland
City: Kelvin Grove
Zip Code: 4059


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info

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Reviews
I rarely leave negative reviews, but my experience at Quest Kelvin Grove was so poor that I feel compelled to share it.nnFirst, the one bright spot of my stay was Gabrielle. She was the only staff member who provided helpful, friendly, and professional service. Gabrielle went above and beyond to assist me with my concerns and was truly a pleasure to interact with. She’s the sole reason I’m not giving this stay a one-star review.nnUnfortunately, the rest of the experience was a disaster. Most of the other staff members I encountered were completely ignorant and unhelpful. It felt like they couldn’t care less about addressing issues or ensuring guest satisfaction. This level of indifference was frustrating and unprofessional.nnThe amenities promised during booking were misleading. Breakfast was supposed to be included but was not available at all, The room size was also much smaller than expected, which added to the overall discomfort of the stay.nnI was thoroughly disappointed with my experience at Quest Kelvin Grove. A hotel stay should be about more than just a place to sleep—it should involve customer service and honesty, both of which were sorely lacking, aside from Gabrielle.
Stayed here a night with my husband for a work trip. We were booked for a studio room but upon arrival we were upgraded to a 1 bedroom with study. Room was super spacious and seperate living room was great.nnWe had all the amenities we needed and the bed was super comfortable too.nnUnfortunately there was a strong smell of bleach in the bathroom and even in the lifts. It was so strong it made us feel a little ill. I would highly suggest reviewing the cleaning products used as it can really make people sick.nnOther than that we had a lovely stay and would stay here again if we are able to avoid the overwhelming cleaning products smell.nnThank you for your services.
Stayed here for 10 days and overall it was good. Had issues connecting my laptop to the hotel WiFi. Ended up standing at the hotel front desk talking to tech support on the phone for over an hour. It would have been great to do this in the comfort of my room, but sadly the landline phone didn’t work. it was replaced the next day. Appreciated the fantastic daily breakfast vouchers. Good housekeeping staff. 24 hour stack washers & dryer machines on the first floor were awesome. Kelly at the front desk was super nice. She even booked a taxi for us! Also wanted to say thanks to staff members Gabriella and Peter.
Location was good and the room was just fine however the service was not the best. when checking in it felt as though i was a bother and that the lady didnt want to help me. she seemed un intrested and when i asked questions it seemed to annoy her.
Staff need training on hospitality,very poor in this space,rooms were very good,again Staff not so.did not acknowledge when entering or leaving,blank and emotionless when trying to engage.these people on front line need to beapproachable and
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