Spring Hill Gardens

Don't book here, you'll regret it. Office was closed at the 3pm Saturday check-in time, unable to contact any property management, no keys or instructions left. Obviously we had to book somewhere else because of this. Then no refund, because apparently this is my fault... You're kidding if you didn't know you had a 3pm check-in booked & made no efforts to allow that to happen. Don't take bookings for hours you're not open.. simple. The treatment by staff when calling about this was a joke. Referred me eventually after having a go at me! to their manager, who never made contact.
1 6 years ago (29-05-2018)

Bed bugs appeared! Found it second day in the morning and I had bites all my right hand. I notified it to front desk and asked for full refund for 6 nights + treatment fee. I also wanted to talk with manager, but he did not appear. Afternoon, the manager gave me an email that they only can refund for 5 nights as I already spend one night. Terrible manager response. Visit here to experience bed bugs!
1 7 years ago (15-04-2018)

This place was absolutely filthy, the walls, the oven and the bathroom, previous guests long hairs everywhere with generous thick layers of dust on flat surfaces and managed by absolute idiots that abused me for parking in the visitors car parking despite them telling me on check in to park in the visitor car parking area 🙄 Go figure. Cheap and very nasty 😷
1 6 years ago (24-05-2018)

Very bad service. I had made a reservation in this place via booking but finally I can not go to Brisbane. I had a free period cancel and they are not giving me my money back. I have sent 2 emails to Spring Hill Gardens Apartments and 2 emails to booking (18 days ago). Nobody is asking me or giving my money back.
1 6 years ago (21-05-2018)

So close to everything. Walk to city. Woolworths, liquor store, subway etc all 3 minute walk. nice plants and fountain, lovely surroundings. ask for ground floor or level one if you dont like stairs tho.
4 7 years ago (08-11-2017)