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Quality Hotel Gateway

  1. Devonport
  2. Burnie-Devonport Lodging
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Reviews, get directions and contact details for Quality Hotel Gateway

Quality Hotel Gateway

About

Open 7 Days

Address: 16 Fenton St, Devonport TAS 7310, Australia
Phone: (03) 6424 4922
ua.moc.nniyawetag@ser
State: Tasmania
City: Devonport
Zip Code: 7310


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Reviews
Stayed a few nights here, as a base for Cradle Mountain which was a 1h15m drive. Conveniently located to supermarkets and restaurants. Room was clean, bed comfy and bathroom was good. Carpark was a bonus. Would stay here again!
Stayed at this hotel for one night and the service was brilliant. I haven't come across that in a very long time. Everyone was friendly, kind and helpful, 10 out of 10.
I have been staying here at this hotel since it was only 3 stories. Back in the early 2000's I stayed here every 4 weeks and the service was amazing [Thanks Tally] - I was even greeted with fresh damper rolls when I arrived.nOver the years I changed roles, and have ended up with the need to travel the state again and call The Gateway home on a fairly regular basis.nLet's be real. This is not a five star hotel, but the staff here are absolutely five star.nnEveryone cares, I mean.... they REALLY care.nnIf something is not perfect, just chat with them and be super friendly. I know you might be tired from travelling, but remember that these guys are all wonderful people and they want you to have a great experience.nnTonight I arrived after a super long day of early travel, then a massive day of work, only to discover that silly me stuffed up my booking.nnMy mistake!!nnWas it too much trouble? No way!!nnI was looked after, upgraded, and taken way too good care of all the while with a line of people behind me waiting to be booked in.nnI am loyal to this hotel, not because the hotel is perfect, but because the staff really, really care. That matters.
We had to evacuate from our accommodation last week due to a power failure from storm damage. The proprietors organised the Gateway Hotel for us to go to.nnWe had to phone and organise ourselves prior to arrival. Somewhat stressful as we had yet to collect our possessions in the dark from previous place.nUpon arrival, staff were pleasant and had many ppl like ourselves to organise last minute accommodation.nnWe had to enter via the back carpark due to main entrance being closed because of the weather. First impressions weren't the best because of the state of the building and dirty carpet in the hallways.nThis was the ground floor where our rooms were.nnBar staff were great and we enjoyed the free drinks provided. We moved into the Pokie area as the main bar was closing. What a difference. Didn't feel comfortable here with some undesirables hanging about.nnRetiring to our rooms, we were happy with the cleanliness and comfort. Although somewhat dated, nothing to complain about here.nnUnfortunately one of the rooms was at the end of the hallway below the kitchen above and air-conditioning or extraction for kitchen directly under the window.nVery little sleep was had!nnIt didn't help when both parties were disturbed by slamming doors, ppl running and yelling in corridor at around 1am. We were told there was No security in the building, therefore assume it must've been the police as 2way radio's could be heard.nnRoom service breakfast was delivered to 1 room with an out of date yoghurt.nnNot a good experience unfortunately. Upon receiving our feedback when checking out, Reception asked us to please give them another try.nnDue to not feeling secure and exhausted from lack of sleep, we won't be back.
Very pleasant stay at the Gateway Hotel. Service was professional, the room was clean and comfortable. We did not try the restaurant but will be sure to the next time.
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