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Reviews, get directions and contact details for Preston Toyota

Preston Toyota

About

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Welcome to PrestonToyota...
The friendly place to shop for your next Toyota.
We are truly a ONE STOP SUPERSTORE like no other, with all facilities on site, including our innovative Service Advantage Plan - Better for your pocket and your Toyota.
The dealership includes New and Pre-owned Vehicle Sales, Service, Parts, Finance and even a Body Shop and Automatic Transmission facility. A motor vehicle should be "fun to own" with the emphasis on safety, economy and reliability. Our commitment is to provide you with an enjoyable experience every step of the way.
Contact our friendly staff for advice on the full range. And come in for a test drive.

Address: 687 High St, Preston VIC 3072, Australia
Phone: (03) 9478 1788
ua.moc.atoyotnotserp@noitpecer
State: Victoria
City: Preston
Zip Code: 3072


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: Closed


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Reviews
Great staff services and really value their customers. Highly recommended them to my family & friends for any car problems. Great work for the whole team & management of "Preston Toyota" in fixing my problem promptly n efficiently from time scheduled n pick-up. Keep it up guyz👍👊👏👏👏
7 years ago (18-03-2018)
Service good. People are polite. just a little few things like having he paperwork ready to do when they call you instead of waiting for 20 minutes would be better. Just another little thing, if the agent says yes you get a complimentary wash and vac, make sure they vac. Other than that, they are very good.
7 years ago (05-02-2018)
I bought a used Holden Captiva from them in 2016. I was also sold the premium warranty for another $1100 which reportedly has roadside assistance service among a host of other things. The car has always been serviced by them, once I was late by a few weeks for servicing for some reason. They called me and I told them that I will be a few weeks late and this was okay-ed. Last November, the battery died and when I contacted the roadside assistance, to my surprise I was told that Preston Toyota has cancelled the service without my knowledge. The roadside assistance guys told me that they are happy to provide me the service if they receive a call or email from Preston Toyota. When I called them to inquire, I was told that because I've been late once for my service the "terms and conditions" automatically kicked in and my service was cancelled. I told them about how I was not informed about this clause when I was sold the premium service at a premium price and it turned out to be my fault as well since it's mentioned it the fine print somewhere.I ended up paying for the battery and the service myself after having paid for it in the premium warranty. The person I spoke to told me he will look into it and will get back to me and may be they will re-start the roadside assistance service again. It's been more than a month now and no one has contacted me. Secondly - One of my car's indicator turns faulty every now and then. I've requested them to fix it each time I go for the service and it was fixed every time only to turn faulty by the time I get home. I went to a local mechanic and was told that the indicator wiring looks like being worked upon by a novice. It was a simple problem that was resolved within minutes and has been working fine ever since. Bottom line, I've found them neither trustworthy nor dependable and unprofessional at best.
7 years ago (12-01-2018)
Very happy with my car service. Lovely staff. Felt I could trust them. Will return without hesitation.
7 years ago (01-03-2018)
We bought a brand new corolla from Preston Toyota. The salesmen treated us well before we bought the car but after that, a different story. When we went to pick up our car one day, the floor mat was out of stock so they told us they will call us when it’s available. We waited 3 weeks but no call came through. So we decided to call them and they replied they will check it for us and call us back again. One week later, still no response until I called back and they finally told us that the item is finally in stock but they have been too busy because there has been a sales going on and have forgotten to call us back. So are we not your valued customers anymore once we purchased a car from you?? We are disappointed with the customer service.
7 years ago (24-01-2018)
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