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Platypus Shoes Werribee

  1. Werribee
  2. Werribee South Shoe Store

Reviews, get directions and contact details for Platypus Shoes Werribee

Address: T018 Derrimut Rd, Werribee VIC 3030, Australia
Phone: (03) 8742 4196
State: Victoria
City: Werribee
Zip Code: 3030


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Staff was too busy at the front doing something with envelopes, aren’t customers more important? When she finally helped us she trying to sell us this spray I said no don’t worry about it but she kept pushing to buy it She still charged us for it after we said no thank you Didn’t realise until we left the store
I purchased a pair of Vans off the website and when they were delivered, they were a size too small. I took them into the store and was greeted by Hannah, Bayley and Mia who were not only friendly, but more than happy to help with the return, fitting me for my proper size, and then ordering the shoe I had wanted in for me. Thank you so much for making the experience hassle free! I would recommend heading in and asking for the girls by name, you won't be sorry!
Very RUDE staff, i asked the staff very nicely to get the other shoe to try on but she gave me excuse that she cant as there are only two staff and talked to me in the loud voice, this response was so inappropriate. How can we buy a pair of shoes without trying. I really recommend that please arrange some training sessions for staff to teach them how to behave with customers.
We went to the store and were looking to buy onitsuka tiger shoes for my husbands. All staff members were “seem” to busy with god knows what, but we patiently waited so that we can get the required size. For one of the colours they didn’t have correct so I was checking online, and found out there was some sale on the actual site and started browsing. I think the blonde sales gal peeked through which I didn’t know at this point, anyways there was no discount online on the particular shoes that we liked, so decided to buy from the store. As we went to the cashier the same blonde gal commented “ oh you want to buy the shoes, you couldn’t find it for cheaper anywhere else”, I was taken aback and tried explaining the whole scene, but off course she smirked at me. Very unprofessional and untrained staff.
I ordered a pair of Dr Martens Clarissa ii Quad on 25 Dec online and received the delivery yesterday 30 Dec. I had tried breaking-in as they said with socks. However, today morning when I wore it for around 15 mins in Werribee plaza , it was rubbing my heel and my heel was bleeding. The store manager at Platypus Werribee plaza saw my bleeding heel however she didn’t do anything and kept insisting for the box. She was so rude. the sandals is actually faulty so she must do faulty assessment for me even without the box but she refused to do that. I will publish this on social media and raise this case to Consumer affair.
Big mole behind the register was very rude and didn’t welcome me at all! People kill for a job in such a awesome store and why hire someone that ruins the businesses reputation. Never shopping at this particular store ever. How dare she look up and down me and give such disgusting attitude.
The staff here actually help you. I was helped out by a really kind lady who brought out all three pairs of shoes I asked to try on and even recommended which was the better pair. Thanks!
Brought my first pair of DocMartens today. Casey was amazing, she told me all about them. So friendly and so helpful. She’s great! Highly recommend.
Shady online ordering service and rude staff. Order a cap from them online to be collected from werribee store for 20$ in boxing day sales but due to their mismanagement it was no longer available..and staff at the store dont want to talk about it. And instead of appologizing for that i got a sarcastic email...
Went in today friday , the staff were not very friendly and approachable, the store nearby had more caring and helpful staff.
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