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Reviews, get directions and contact details for PB Tech Henderson

PB Tech Henderson
"PB Tech Express is a new format store, enhanced for click & collect. Conveniently located next to the Henderson Train Station, just outside the Westfield WestCity Mall in West Auckland, PB Tech Express Henderson is a one-stop shop for all your business, gaming, and personal computing needs."
Address: 29 Railside Ave, Henderson, Auckland 0612, New Zealand
Phone: 09-839 7476
State: Auckland
City: Auckland
Zip Code: 0612


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Would NOT recommend going to this store if you have a problem. After waiting twenty minutes for Shaun to finish his break he was the only one who could help apparently he was rude, argumentative, and in his exact words “too lazy to do my job”. I had a faulty Fitbit watch, with a well known fault, and he did NOT want to help me in the slightest possible way. I had my original receipt, and said I was a regular customer - he didn’t believe me and looked up my past transactions to see if it was true - the audacity! He then argued with me about how it wasn’t his stores problem and that head office throw them to the wolves with NO support or money back over things like this.nThis guy is an absolute joke PB tech, he is wayyyy past customer service and needs to be given a janitors job somewhere. Seriously. Even after I explained I was happy to have an exchange he angrily assumed I wanted a refund he STILL kept arguing with me over his obligations.nOn a brighter note, after I left the store, I contacted head office. The guy I spoke to, Ethan, was super lovely and incredibly helpful, and has restored my faith in PB tech just a bit more. THIS guy should be on the front line, not some nasty, angry person with a boss complex.
Have had consistly good service at this store over the years. Today, the salesperson Brad was very helpful. He was professional, personable and gave useful advice.
Was assisted by Zen to buy a mouse I needed. He helped me with specs and even showed me the physical products so I could try and see to choose. There were other things he helped with above and beyond, I'm greatful for his efforts and recommend this store.
Outstanding Front Desk Service at PB Tech!nnI don’t usually leave reviews, but I had to make an exception after the incredible service I received at the front desk of PB Tech. From the moment I walked in, I was greeted with genuine warmth and professionalism. The staff member at the front desk went above and beyond to make sure I was looked after — answering my questions with patience, offering expert advice, and making sure I was pointed in the right direction straight away.nnThey were not only knowledgeable but also incredibly friendly, which made the entire experience smooth and enjoyable. You can tell they really care about helping people and take pride in their work. It’s rare to find service that feels this personal and effortless.nnMassive thank you to the team especially Brad — for setting such a high standard. PB Tech is lucky to have someone like this representing the company!
I went into the Henderson store today hoping to get my laptop fixed and I was not disappointed. Brad was amazing and very helpful. He had it up and running within the hour and he explained everything to me. I can't say enough. Brad really did a fantastic job and the price was reasonable. I would highly recommend anyone with a laptop problem to go here. Thanks Brad great job. AAA+++.nnSo update. I just got locked out of my computer by Microsoft and I took it down to Brad and he had it unlocked and ready in 1/2 hour. Once again amazing work from Brad. Thank you so much AAA+++
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Directions to PB Tech Henderson with public transportation


Stop C Henderson Station 10 meters
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Henderson Train Station 100 meters
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Unitec Waitakere 200 meters
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