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Onerahi Medical Centre

  1. Whangarei
  2. Whangarei Doctor

Reviews, get directions and contact details for Onerahi Medical Centre

"Onerahi Family Healthcare is a community health facility located in Onerahi, Whangārei.We rely on a people-centered approach, smart application of technology and a team of talented clinicians to bring our vision — accessible and affordable health care — to life.We do our best to ensure all of our patients see their own doctor, get an appointment at a time that suits them, have access to a safe, trusting environment and receive proactive care."
Address: 116 Onerahi Rd, Onerahi, Whangarei 0110, New Zealand
Phone: 09-436 0789
State: Northland
City: Whangarei
Zip Code: 0110


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I have never had a negative interaction with my Healthcare provider. I was fast tracked to see a Doctor when I needed one. I always get my repeat medications without a fuss, or delay. Easy payment set up. Reception, Admin. treat me with respect. Locally handy. Great parking. A Plus outfit !
The team who work here will always cater to your needs whether it is medical advice to medication needs pick up or to have scripts made up, nothing seems to be impossible for the team to strive for great customer service, if this is what you are looking for then as a customer go see for yourself believe me you feel it as soon as you step inside. Thank you so much for caring. "Onerahi Family Health team" YOU ROCK
Worse service ever. Reception were lovely. Doctor took over two hours to sign off prescription for miss 11 then it got lost being sent to chemist. I was then charged $15 and I never saw the doctor it was a student nurse and it was for miss 11 I thought children were free
The team at Onerahi always provide excellent care for my family and me. I get timely reminders, personal attention and sound clinical judgment. GPs work hard in New Zealand and should get a bit more credit than is frequently offered.
I live in Onerahi and have attended Onerahi Medical Centre many times. In the past six years I have found it difficult to get an appointment, even though my Doctor says, if my symptoms get worse, come back in a weeks time and see me. What a laugh that is. If you manage to get hold of the staff on the telephone they do not seem to understand, if a person is ill empathy should be shown. The result is they have no bookings until the following week. If you are a Manage my Health patient and you log in, to my horror I find I will have to wait seven to ten days. Often they will try hard to put me onto a nurse, which is totally useless because nurses are unable to prescribe Antibiotics. So more time in the waiting room to be slotted in. What is the point of logging in to MMH and filling out the reason you think you need a Doctor and it is a bad infection, you still have to wait. NO WONDER EMERGENCY DEPARTMENT WHANGAREI HOSPITAL is a six hour wait. Often I have been referred back to my Doctor, for the whole process to start again. An ambulance has been called instead. Great health system you are operating there at Onerahi Medical Centre. Any new patients my advise is don't bother.
Onerahi medical centre would do well to look into their administrative staff/front of house. I have been with the practice 5 years and each time I go in , I find the admin to be rude, condescending, and vile in nature. One lady in particular is partial to dropping snide remarks and treating you like dirt, which is not something you need when you are already feeling run down. The clinic itself is a little outdated and run down, but this is reflected in the lower priced fees they offer for services. The Doctors and nurses are helpful, but seemingly more and more hard to get into; often running behind appointments and stretched thin.
they have a horrible reception, are extremely overbooked to the point where to see a doctor you need to make an appointment a couple weeks earlier. the waiting room is small and crowded and nothing feels private. the doctors and nurses are nice but reception is terribly prude. they need more staff are a better facility.
Even if the doctors were good at their work in this community medical centre I couldn't get a clue unless you get past the front desk which seems beyond imagination. I'm certain there will be more feedback but would not make a difference until the ladies at the reception are replaced as they seem super racist and least bothered of person walk in, guess even If they are in their last moments they would leave them to die and not admit or register for a consultation. Well, unless I see three positive new comments in this section I would never ever turn myself to this place nor recommend anyone to. Feel sorry for the locals though.
Wonderful staff that make you feel well looked after and really care
After my doctor left at central family health I decided to move to onerahi medical as it was closer and cheaper. Worst mistake I ever made. You needed to ring in at least 2 days in advance of being sick to make sure you get an appointment. The receptionists are rude as hell as do not acknowledge you while you are waiting to check in. They do not ring you back if you ring in trying to get a script sent out. My doctor barely looked at me and then “web md’d” my symptoms and diagnosed me off that. Which meant I had to keep going back because nothing got better so ended up costing the same if noted re than my old doctors because of repeated visits and prescriptions. When I moved to kamo I changed to northland environmental healthcare and they are amazing.
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