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Officeworks Windsor

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Officeworks Windsor

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Windsor is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 270 Lutwyche Rd, Windsor QLD 4030, Australia
Phone: (07) 3637 4400
State: Queensland
City: Windsor
Zip Code: 4030


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
The wait times at the Print, Copy & Create Counter at this store are terrrrrrrible. I usually go to Officeworks Windsor as it’s the closest to my workplace we have a 30 days business account with OW. Everytime I’ve gone in there to get binding done, the wait time to even get served at the counter is minimum 15+ minutes, and that doesn’t even include the wait time on top of that to complete the service. The staff at the counter are normally lovely and very helpful, but maybe considering rostering more actual people on to improve your customer service?
Terrific experience. Phil and Jordan went above and beyond in helping me purchase a new laptop and knew all the details about the model and warranty info.
I had the worse customer service at this store . I bought a laptop that had multiple issues with it from the date of the purchase.nI was hoping the manager could help me to get an exchange or a refund as it’s obviously clear the laptop is faulty. I was very lucky to have called customer service and was able to get a refund at another store .
Terrible service. Drove half an hour to print out a document only to have the staff member at the counter say they couldn’t open the .pdf file because it was a link. When it was a file attachment not a link. - but ok. Walked away without the important printing I needed done. Wouldn’t waste your time going here.
Firstly, the printme function is horrendous. I send them over and over and over and nothing comes through any email. Secondly, don't even bother trying to print business cards there because they have no idea what they're doing. Telling customers 15 times that it's a new service and that staff are still learning isn't good enough. People don't have time to wait in a queue for 20 minutes to then spend an hour waiting for you to figure out what you're doing, only to not actually achieve the end result at all. It's the companies job to train their staff outside of customer interaction. So they've created a new service, advertised it online and not trained their people. If you have the service advertised, you should know how to provide it, or don't have the service.
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