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Reviews, get directions and contact details for OfficeMax Manukau

OfficeMax Manukau
"Showroom open by appointment only. Please contact your OfficeMax Account Manager to request a visit."
Address: 5 Ronwood Ave, Manukau, Auckland 2104, New Zealand
Phone: 0800 426 473
State: Auckland
Zip Code: 2104


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:30 AM – 1:30 PM
Sunday: Closed


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Reviews
Talk about using the most cheapo shipping method possible. Definitely shows when you're waiting over a week for basic, in-stock items. Definitely won't be ordering from them again. Should've just kept the physical stores. Maybe order from Aliexpress. The product probably comes from there and it will also probably arrive quicker.
It has been almost six months since the return request was accepted. The items are still sitting at my garage. The job was forwarded to your distribution team to book/rebook for at least 6 times now. However, no one has ever come to pick it up. I double if this has ever been booked. Is this how you consider 'Easy Online Returns' as promoted on your website?
I am so frustrated! I have ordered a book for my daughter which is only available from officemax. I have been waiting for a month. I have called and emailed numerous times and I get shoved from one person to another. Shocking service! Absolutely appalling!!
We made a school order for our son nearly 3 weeks ago and the package is no where near to driving. It took Officemax 9 days to process my order and dispatch it. We are many days past the estimated delivery now, and my son has no stationary on his second week of school. Very disappointed. We made 3 orders from Quizzle for our other children. Even though we ordered it several days after the OfficeMax order. It arrived promptly, and my daughters had stationary in time for school!
Don't know what's going on with OM but I've received no confirmation of my girls' order I placed on the 01/02/22. Charged c$160 on the 2nd and am still yet to hear anything. No confirmation, no contact whatsoever. I get there'll be delays with dispatch due to the current situation with Covid but com'on!? I ordered from Merchant on Sunday and the order arrived the very next Monday! Where are you ppl?? I'm having to buy stationery for my girl's here and there while we wait. I've emailed and have been
Receive email from office max saying order by 14 Jan to get stationary on time 11 Jan - place order 18 Jan- see some movement of order with Nz post. Gets stuck 20 Jan returned to office max 25 Jan- email NZ Post and OfficeMax to enquire about parcel- NZ post comes back with details regarding return & receipt to OfficeMax. Pass these details on to office max, hear nothing 25 Jan- 1 Feb call OfficeMax multiple times speak to multiple people providing details by email 3 x. Am told range of excuses misunderstanding, temp staff aren’t trained properly, sorry. Assured I’d get a call back 2 x, no one called. Come back from holiday early to get sorted. 1 Feb - post on Facebook. Hear back pretty quickly from comms person. 2 Feb - finally get a call from a human at OfficeMax who apologises again and assures me that I will have a tracking number that afternoon or in the morning at the very latest. 4 Feb call again as I have no tracking number yet. Told No- it takes 6 working days at the moment to get sent. You will have your package assigned a number by the END OF NEXT WEEK!! What an absolute joke. 3 kids at school with no stationary for 2 weeks. And no way for me to just come and get it. Don’t buy from office max.
What a terrible company, horrible customer service.I ordered my son's stationery 14 December, I haven't received it yet!!!! I called them 100 times until they decided to resend it again . I haven't received anything. What a joke, you should close your shop when you can't provide the service to your customers!!!!
Honestly, OfficeMax deserve zero stars. This is the second time you have fell short on delivering stationary on time. You're customer services over the phone are also incompetent. I am no longer ordering stationary from OfficeMax or purchasing anything that may be affiliated with OfficeMax. Terrible.
Unbelievable ridiculous slow, this is our first time and will be the last time purchase from here. Order on the 2nd Feb, it's been over 2 weeks now, our order still hasn't dispatched and hasn't collected by courier. This is NOT THE WAY TO DO BUSINESS!!! Very disappointed and Highly not recommend to all others. D-
The worst online buying experience I’ve ever had. They double charged me for some seats , then delivered 2 lots of the seats , after many phone calls they finally picked up and returned one of the sets of seats, 6 weeks later , after many promises of the money getting reimbursed , I still haven’t got it. over $1000.00 The biggest issue is you can never talk to the same person twice. On top it f it all , I have never even received an tax invoice. Horrible experience.
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Directions to OfficeMax Manukau with public transportation


Ronwood Ave/Sharkey St 140 meters
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Great South Road/Ronwood Avenue 300 meters
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Ronwood Avenue/Hayman Park 420 meters
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Manukau Station 430 meters
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Manukau Bus Station 430 meters
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352
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