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Reviews, get directions and contact details for Nova Pharmacy

Nova Pharmacy

About

Nova Pharmacy was established in 2005 by a pharmacist with over 30 years' experience who wanted to create a pharmacy group that was truly customer focussed. The Nova Pharmacy group now consists of 18 pharmacies across VIC, SA and QLD.

Address: 31 Brandon Park Dr, Wheelers Hill VIC 3150, Australia
Phone: (03) 9545 3555
State: Victoria
City: Wheelers Hill
Zip Code: 3150


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 3:00 PM


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Reviews
Check your till receipt against ticketed prices carefully. On MANY OCCASIONS we have been charged almost double the price advertised. When challenged the till staff are defensive and send another to check the item. Reluctantly they agree and rudely the manager adjusts the excess.If I didn't love mental addition I would have been caught EVERY TIME. YOU HAVE BEEN WARNED. 100% RIP-OFF. The excuse is always the same -system error. Always in their favour. Hmm mmmmmm. So convenient .
8 years ago (17-10-2017)
Went in to get documents certified and Kevin did it straight away with a smile, unlike other places where they make you feel like a non-customer. Other staff were very friendly.
8 years ago (08-05-2017)
If you expect to be treated with respect and dignity by your healthcare (so called) professionals I would suggest going to the Priceline pharmacy downstairs in the same shopping center as I did after having been made to feel ashamed and embarrassed by the dark haired female pharmacist whom works there every Saturday. Human empathy can't be taught so as long as that woman is working there, I I'll be taking my business elsewhere.
10 years ago (10-01-2016)
seriously bad advice. I went to buy a elbow thermoskin ($40) and the girl just pointed to the corner and said, what there is all we have. Then when I asked for help she said, 'you know more than i do, i have to go to the till now" where i asked for someone for guidance, another lady arrived and was slightly less vague, then suggested i was a size medium, i have never been a size medium for anything in my life, so i said, how about we use the measuring tape that you have provided to find my size, she was surprised to find that the size was incorrect. I left the place angry. We need good advice from chemists and this place has none of that.
10 years ago (16-04-2015)
Far too expensive
8 years ago (27-07-2017)
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