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Noosa International Resort

  1. Noosa Heads
  2. Tewantin-Noosa Lodging
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Noosa International Resort
Address: Edgar Bennett Ave, Noosa Heads QLD 4567, Australia
Phone: (07) 5447 4822
State: Queensland
City: Noosa Heads
Zip Code: 4567


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Reviews
I am absolutely blown away at the service this resort offers! All of our queries were answered with a smile. The suite was large, airy with split systems in every room. I cannot recommend highly enough. Thank you for making this experience so easy!
Waited till after 3pm to get room. Glasses in room were still dirty from previous occupants, and there were not enough pot lids for pots. The room smelt very strongly of disinfectant and generally it felt old and tired for the price paid compared to some of the other units that seemed to be renovated. The central island in the lagoon pool poses a hazard with multiple holes in the facade. Place got flooded and couldn't be cleaned due to public holiday, so no one could use the table tennis and pool room facilities. Also limited reception, so if you can't call, then you might have issue as there is no wifi till in room.
I am writing this review with an immense sense of disappointment and frustration after my recent experience with your establishment. I had booked a hotel room with your company to celebrate my birthday, and the events that unfolded were nothing short of a nightmare.nnJust one day before my anticipated holiday to mark a special occasion, I received an abrupt notification that my hotel booking had been canceled. The lack of explanation and timing of this cancellation completely ruined my plans and dampened what should have been a joyous celebration. The sudden cancellation disrupted not only my birthday plans but also my entire trip, causing unnecessary stress and inconvenience.nnI had trusted your business to ensure a smooth and enjoyable experience, only to be let down in the most disappointing manner possible. The cancellation came at a point where finding alternative accommodations was nearly impossible, leaving me and my companions scrambling to salvage our plans.nnThis experience has left a lasting negative impression on me, and I am deeply dissatisfied with the lack of consideration for your customers. The lack of professionalism, communication, and empathy exhibited by your business is deeply concerning and unacceptable.nnAs a customer, I deserve to be treated with respect and understanding, especially when it comes to important occasions like a birthday celebration. Unfortunately, your company failed to meet even the basic standards of customer service, leaving me utterly disheartened and dissatisfied.nnI strongly advise potential customers to think twice before considering your services, as the risk of having their plans shattered is evidently high. I hope this review serves as a cautionary tale for others and encourages your establishment to reevaluate its policies and customer service standards.nnIn the end this hotel offer me crape replacement accommodation some where else and on the time I do not have a choice to took there offer but when I went in the property that was a shock for us , broken chairs and table and unsafe electrical wires are every where on that property , and I paid the same amount for that property too which is rip off for us …nnnext time if you cancel some one holiday plans then at least match them apple to apple . good luck
We’re very happy to stay at room 157 last weekend and the staff was very nice and helpful, the room was tidy and spacious, the location was super central. We really like the place and will definitely book again next time. If there’s anything for some improvement, we think the pool might need a clean because water was a little bit dirty.
It was so pleasant to stay here for the family, 2 bedrooms, 2 bathrooms, very large longe, the facilities and huge pool were great, used the steam room, sauna, spa bath, played with the kids ping pong, gym, would definitely stay here again, based at top of hill only 5-10 walk Hastings st , perfect location and views. Great Price, very clean unit, all the cooking facilities you need if you cook something if not going out.
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