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McDonald's Towerhill

  1. Frankston
  2. Crib Point Meal Takeaway

Reviews, get directions and contact details for McDonald's Towerhill

McDonald's Towerhill

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Resturant



"The McDonald's store in Towerhill VIC offers a range of delicious juicy burgers, wraps, sides and drinks. Don’t forget to try our milkshakes or just enjoy a cup of the finest coffee. Visit the store today and try all of your favourites! Free WiFi available!"
Address: 2 Golf Links Rd, Frankston VIC 3199, Australia
Phone: (03) 9783 4477
State: Victoria
City: Frankston
Zip Code: 3199


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
This is our local and has always been great catering for my order, bunless burger which is for health reason’s. Lately the staff are either annoyed that I have requested a change or are clearly untrained. Photo below to show how it is being made. Always burn’t patties and everything stuck to the box so I cant even eat it. Previously everything was between the two patties.
Tuesday 15 November 2022. 5:32. We ordered a chocolate Sundae today for our daughter after doing a great job in her swimming class. Go through drive thru the lady that taking order can’t hear us properly so we have to check if she have the order right. My partner ask her politely if she got the order of 1 chocolate Sundae. She’s taking another order and we’re waiting to pay outside the window. She looked at my partner really irritated, big eyes with very irritated voice saying basically just wait. I was shocked how angry she is. Of course we can wait but no need to be so rude only because we are trying to clarify the order. I think she is stressed because she’s messed up the order behind us as she end up calling her manager To fix something in the computer.We are waiting outside the window to pay while this is all happening My partner then explained to the manager that she have to talk to the worker as she’s rude and all she could have said is “give me a second” the manager said she has to back her employee no matter what and send us away. I never experience such as bad service and because someone speak up, all they can do is send us away. Very unprofessional. The employee was so quiet when her manager is there clearly acting like she didn’t do anything wrong.
Honestly don't know why I keep coming back here. Have had more bad experiences than positive. The last 2 times they completely forgot my order altogether, even though I didn't move from the pick up section and had two irritated kids making a fuss that it was taking so long. Seems you need to be a delivery person to have priority these days.
Great experience. Food was prepared well and quickly. It was yummy and at the usual standard that you would expect from Maccas. The chips were made fresh and were crispy and salted perfectly. The burgers and frozen coke were great. Happy customer
Waited 30 minutes for two sundaes, supposed to be large but were regular, complained and they begrudgingly redid arguing that they were busy. Waitress was rude as was the manager, it was clear they were being poorly managed and staff were just lacking in required skill sets for good customer service. This store need’s attention as is a poor representation of what it should be.
My daughter's needed to use the toilet this time which was clean. We have been here though quite a number of times & they are usually pretty quick & good with online orders.Drive through can get busy & hard to get around & out of the parking area if you have just parked. Kid-friendliness: Small indoor play area Wheelchair accessibility: Disabled Parking close to ramped entrance
My goodness this is the worst McDonalds in Victoria, in my opinion. My local and stupid for going back. Longest drive through queue, always just now waited 40 minutes - and when you think you're at the front, it still takes forever as the staff don't take orders one after the other. So many times I have also ordered and paid for something to be told at the pick up area that they don't have it. Today, the staff at the front are young and stressed - I literally had to stop them and slowly tell them how to do the ice cream and which one had which topping. Too little staff and not adequate management - seems like there are a bunch of teens trying to run the shop. Also terrible coffees.
I’ve been here a few times as it’s our local, each time I’ve been disappointed with the food. The service tonight was horrible, didn’t even get acknowledged as I drove up to pay, just the machine shoved out the window. No confirmation of order or even the total I was to pay. There was no salt of the chips, the coke has no syrup, which we can all agree is not the best and the sundae was a mess. Save your money and spend the time to drive to the one on Cranbourne road.
I understand that in these times staffing can be difficult esp in a 24 hour store. However if you can’t take an order at 01:30 in the morning because you don’t have enough staff, then turn off the large “M” sign so people don’t waste their time driving in to the drive through.
This is a very hit n miss place. I usually get the miss and 30 minutes ago I did again. Ordered through drive-thru but it’s only a 2 minute drive home. Sat down and had the fries which were not hot but edible. Then opened the hamburger but it could have been a WW2 relic, it was so old and dry. The bun actually cracked in half when I touched it. The meat was cold and dry. No pickle, which was actually good. Got apple pie was only lukewarm. Come on, Towerhill! Lift your game! I would love to know why this branch is so much worse than other one I have tried..
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