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Mantra French Quarter

  1. Noosa Heads
  2. Noosa Heads Lodging

Reviews, get directions and contact details for Mantra French Quarter

Mantra French Quarter

About

A beachside resort located on Noosa’s famous Hastings Street on the Sunshine Coast and offers direct access to the shopping, dining & entertainment hub.

Address: 62 Hastings St, Noosa Heads QLD 4567, Australia
Phone: 13 15 17
[email protected]
State: Queensland
City: Noosa Heads
Zip Code: 4567


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The Mantra French Quarter Noosa is a great choice to stay. So well priced and great location too, close to the beach, cafes, restaurants and bars. The staff are very friendly and accommodating. We stayed in the south tower at the rear of the property which was super quiet. The room was a recently renovated 2 bedroom apartment with a spacious balcony and comfortable bed with 2 bathrooms and a kitchen. They have a large central pool area with 2 heated spas and heaps of sun lounges which was so relaxing. The vibe of this place is so tropical, we just loved the convenient access to everything. Thanks Mantra team for making our stay so fabulous.
Absolutely horrid apartment. I can deal with a slightly outdated style, but the black mould all over blinds and bedheads. No shower door. Dust over everything. Gunk around the cook top. Loud restaurant right under our room slamming doors and bins and talking until midnight. The adjoining room next door with a internal connecting door is not sound proff enough. Ants everywhere. Aircons take forever to actually start working. Tv in rooms is not even worth it. We spoke to reception in a diplomatic approach and they said they would try find us a room that is more comfortable and will call us asap. They never called. 540 a night for a hostel like room is disgusting. I understand not every room would be the same, but not even calling us back or providing a refund is not acceptable. Do not stay here!!
Rooms were filthy when we arrived. Floors covered in dirt, dust everywhere. Asked reception multiple times for it to be cleaned. In the end we had to go out and purchase cleaning gear and do it ourselves because they wouldn’t provide us with anything after asking for days in a row. Found tampons, pads, bandaids, used tooth picks and toothbrush etc under beds and sofa and scattered around the apartment. Room smelled of septic all the time. Had to clean all the fans and air con because they had dust hanging off them. Spider webs across hallway as if no one had been there for months. After we finally got house keeping to service the room free of charge due to us complaining about it, even though it took us a few days of complaining and then acting as if it was the first time they had heard it, even though we dealt with the same person they didn’t clean anything, didn’t replace all the towels and left us without toilet paper. Assistant manager told us we had been upgraded to a deluxe room apparently, but it didn’t show. Shower was in the bedroom which was bizarre. Never used it, just used the other bathroom instead. Beds were so uncomfortable- it put our backs and necks out. You can literally feel the springs through the old worn out mattresses. Pillows and sheets are awful and covered in suspicious stains. A lot of gecko droppings and other suspicious substances splattered all over the walls and furnishings. Fire alarm went off one night as a test and woke whole resort up and spent the rest of the night trying to get kids back to sleep again. Room had black mould in spots, causing kids to cough a lot at night. Door didn’t close or lock and after telling reception about it nothing was ever done. Balcony had weeds and plants growing on it and was full of slippery grime. Looked as if it had never once been touched by cleaners or maintenance. Chairs and sun lounges covered in bird droppings so we never used them.nnOne evening after using the sauna I went to leave but could not exit the pool area. All gates were locked and would not open. I had to place chairs either side of the fence and help another person out of there before throwing chairs back over to ensure no children could climb in during the night.nnThere were open holes in ceiling in foyer from water damage that were always leaking water onto the floor but never fixed while we were there. Many times we went to use the elevators because we have a baby and small child in a pram there were maintenance staff who were using them and so we would have to travel right around the resort to get to where we had to go. Very inconvenient.nnSofa in the room was covered in sand. Bed bases were not connected and kept coming apart during the night. Did I mention how much dust there was on everything? Seriously- they need better cleaners!!!!! The self-closing bin drawer kept opening, so we had to keep emptying the rubbish to ensure the room didn’t smell. Overall, the entire place looks nice at a quick glance but it very old and tired.nnBesides all of that, the pool is great for kids and the location is very good, but would probably stay elsewhere in future. Very disappointing considering the money we paid to stay for a week. We loved Noosa but after this trip we would never stay at a Mantra ever again!
Room and lifts smelt strongly of mould.nRoom has no windows just a balcony door so everything was very musty inside.nMarks over the bed sheets and quilt insert stained towels no pool towels mouldy shower and blind was falling apart.nThe room felt like it had no ventilation at all. Wouldn’t recommend.
Perfect location. Spacious. As there's a pool in the middle of the property, kids screaming in the pool all day is inescapable. So it's perfect for kids, and terrible for adults sans kids.nOverpriced for the quality of rooms - I would say it's a bog standard 3 star room - not a 4 star.nClose to everything. Can't fault the location and free parking on-site.nSpent $500 per night for 1 bedroom in peak season. Had no hot water on last day. Overall satisfied because of location and comfy bed.
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