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Reviews, get directions and contact details for Sofitel Noosa Pacific Resort

Sofitel Noosa Pacific Resort

About

Official voice of the only 5 Star Resort located on cosmopolitan Hastings Street. Join us here to share your experiences and memories

Address: 14-16 Hastings St, Noosa Heads QLD 4567, Australia
Phone: (07) 5449 4888
moc.letifos@716ah
State: Queensland
City: Noosa Heads
Zip Code: 4567


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Being our 20 year anniversary, we were super excited to get the 5 star experience. We’d chosen a village view room as it looked good in the advertising. Once in there, we were edging to pop a champagne on our balcony to celebrate our milestone only to be met with a view of walls and a stairwell. Not happy, we requested another room. This one at least had a balcony, with a view of a busy ferry terminal. As we sipped our wine with people staring up at us, I noticed how mouldy and run down the balcony was. The tiles were scuffed and chipped and there was a direct view on both side of walls of what your neighbours were up to. Inside the bed bases had what appeared to be old splatter and stains on the edges, the arm of the sofa was dirty and the TV was ancient and there was no ability to stream music. The jets in the bath tub also appeared mouldy killing any chance we’d use it. The staff seemed nice and the breakfast was great, but this was a 2 star experience at best.
Everything from booking, checking in throughout our stay was wonderful. Enjoyed the amenities on offer and perfectly situated so that you can park your car and forget about it then walk wherever you need to go in the beautiful village. The only blemish on our little break was that the king bed in our room had a very lumpy and uncomfortable mattress.
We recently had the pleasure of staying at the Sofitel Noosa Pacific Resort, and it quickly became one of our favorite hotels during our 2.5-week trip across Australia. We originally only planned for one night as a stopover, a decision we instantly regretted. We truly wish we had extended our stay to two or three nights at this wonderful property.nnOur room was incredibly spacious, and the balcony offered a peaceful retreat. What truly set this hotel apart was the staff – every single person we encountered was genuinely happy and incredibly helpful, making our stay even more enjoyable.nnThe location is perfect, too. While it's not directly beach-facing, it's just a short, pleasant walk to the beautiful beach and the bustling shopping and dining precinct.nnDespite a very late check-in, we still received excellent assistance with our bags and parking.nnThe breakfast buffet was delightful and easily one of our top hotel breakfast experiences of the entire trip. A pleasant surprise was how quickly our room service arrived, much faster than expected!nnWe also took advantage of the Aqua Day Spa located right at the hotel. The spa staff were so friendly and a pleasure to talk with, and the spa experience itself was one of the best I've ever had.nnThe hotel pool was advertised as heated, though it wasn't particularly warm during our winter visit.nnOverall, the Sofitel Noosa Pacific Resort offers a truly exceptional experience, combining comfort, convenience, and outstanding service. We can't recommend it enough!
Magnificent breakfast buffet. Well set out with diverse range of foods including separate area for gluten free options.nChefs cook to order if you feel like a crêpe or eggs. Lots of super healthy options: smoothies, great range of fruits, vegetables.nLovely service. Located in Hastings Street. They welcome the public not staying in the resort.
My friends and I stayed here for a night.nWe had a room with a river view. It was lovely. All staff were very friendly.nThe beds were comfortable and warm.nMack and Mackenzie were fantastic making sure they had my drink at the bar. So very thoughtful and nice of them.nI would recommend Sofitel Noosa. I will be back with the family next time.
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