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Reviews, get directions and contact details for Leading Edge Computers

About

Leading Edge Electronics Gladstone is your local computer and electronics store located on Tank Street in Gladstone, Queensland.

Story

We purchased our 1st Electronics store in Innisfail Nth Qld 1990 which was a Dick Smith Electronics Stockist and Car Audio store. In 1996 we sold this business to purchase another electronics store in Tank St, Gladstone which sold Jaycar Electronics & Home theatre products, renaming it Gladstone Hi-Fi. Introducing the Dick Smith Electronics range within the first week of taking over, we quickly out grew our 76m2 store and in 2000 purchased our own premises on the Corner of Tank and Auckland Sts, and moved in to our new 160m2 showroom.

In 2004 we became a foundation member store of Leading Edge Electronics, a buying group dedicated to supporting local independent retailers and enabling members to provide consumers in regional Australia with well known brands at competitive prices, backed up of course by local service by local owners.This decision opened up the way to enable us to provide our customer's with a wider range of products and services that we were never able to offer previously.

In 2007 we decided to expand the floor space by an extra 100m2 moving Gladstone Hi-Fi into the store next door, creating a dedicated Hi-Fi and Home theatre showroom, with full working displays & a theatre room to offer you the complete look, feel and listening experience of being in a home environment. This gave us room to showcase reputable brands like Bose, Yamaha, Denon, Marantz, B&W, NAD, Tannoy just to name a few.

Doing this allowed us to add Leading Edge Computers to our dimension and expand our range of Electronics and Computer products. Due to customer demand, we then introduced Apple Mac Computers, iPads & iPods to our range and started computer repairs and servicing, with a qualified trained service technician & became local authorised service agents for a range of computer brands.

In 2016 we joing Leading Edge Groups new division "Smart Choice Tech Repairs" and started repairing mobile phone & tablets.

We regularly attend training sessions with our suppliers which is necessary to stay aligned with the new technologies constantly evolving so you can be assured your getting the best advice and service possible. This in turn “matches” each link in the chain for reliability performance and satisfaction.

We have recently been awarded The Leading Edge Electronics General Manager’s Award, The Leading Edge Computers Rising Star award and 100% in the Mystery shopper survey, as a result of our dedication to our business and customers.

We pride ourselves in offering our customers the finest quality brands of product, at competitive prices by qualified trained staff to help assist you in finding solutions to your every day needs. The wide range of product & services offered covers Home theatre, Electronics, Computers, Entertainment, Communications, Gift & Toys and Computer, mobile phone & tablets repairs. We listen to our customers needs and deliver solutions to fit your lifestyle and budget.

If it’s electronic we will have it, (and if we don’t, ask us – because we do special orders) as we carry a very wide range of products and with the back up of Leading Edge Group, can supply most anything that you might need in the way of consumer electronics.

Due to the fantastic support of the residents of Gladstone and surrounding towns, we have been able to proudly support the local community in return and now employ 6 staff, plus ourselves.

We'd like to thank our customers for your support and look forward to servicing the local community for many years to come. Come and say hi, we're on the corner of Tank and Auckland street Gladstone.



"Local retail store since 1996 with large range of electronic products including Home Theatre, Jaycar Electronics & Full range of Minelab detectors and accessories so get your supplies before going to Clermont GPA or other local spots. Computers, Printers, Networking, DJI drones, UHF Radio, Toys, Mobile Phones, Detecting equipment, Headphones, 3D printers, Binoculars, GoPro, Security systems, Solar, Brass Monkey, TV, Weather Stations, Batteries, Power supplies, Electronic Kits, Educational Kits, R/C cars, Leads, Cables, HDMI, Camping, Radios, Bluetooth, just to name a few and accessories for all of the above."
Address: 5/28 Tank St, Gladstone Central QLD 4680, Australia
Phone: (07) 4972 6660
moc.ifihenotsdalg@ofni
State: Queensland
City: Gladstone Central
Zip Code: 4680


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Faulty product. RUDE owner. Edit: You said there was a scratch which there wasn't,just to avoid refunding, you were looking for an excuse to do not refund. Offering store credit and pointing a non existent scratch. I am attaching the picture of receipt of the faulty product what you said on your response there wasn't .It was clearly explained on my review the previous power bank was faulty not the second one. You are also mentioning "here in Australia" same you did at the store, assuming I don't know the laws or I am here passing or arrived yesterday, maybe because of my accent which I haven't mentioned here as well on this review, but after you decided to refund you started to pretend you didn't understand me, asking me to repeat myself and before we were having a normal conversation, a typical Karen behavior, and your sarcastic response to this review just show it "i misunderstood you" , "i will try hard to be happier" . And yes I know the ACCC and this where I was going to look for help and I told you if you decide not to refund. The review will stay to alert future custumers how you behave if they look for exchange or refund. Faulty product. Rude Owner reading others reviews, apparently it's a common behavior from this lady. I have bought a power bank which was faulty after couple of months. I went back to the shop to return and was serviced by Jamie, whose was extremely polite and nicely asked me if i wanted to exchange for a different product and pay the difference. I accepted but the product wasn't good as the one before and i decided to return one hour later. Donna, the rude owner served me on my second visist to return a product which was completely different from previous, saying they don't exchange, offered me a store credit and i refused. She then started to "find" scratches on the power bank, which doesn't exist and trying to refuse the exchange pointing to a Australian customer law policy which i said this exactly the people i would contact to report. After i asked for her last decision before i leave the shop and take further action she did refund extremely rude and with a sour unhappy face. Do yourself a favor and shop somewhere else. Donna doesn't deserve the customers as she doesn't know how to treat them well.
Great service from Jac this morning. Very friendly and helped me find exactly what I needed, waited patiently while I called a friend for their opinion. Thanks Jac!
Absolute quality and honest service. Highly recommended.
HIGHLY RECOMMEND! Was hunting down a particular turntable and the team at Gladstone Hi-FI were amazingly helpful. They were one of the only places that had what I wanted and went out of their way to assist with the sale and have it couriered to Brisbane. A big thank you to Carlo and the team for all your help!
I shopped here twice today and both times I cannot fault the service. Both ladies were bubbly, friendly and just overall happy to provide service. Well done ladies, you were an asset to the business today. I went back the second time to purchase something as I had such a positive experience and that was matched on my second visit. I’ll definitely be shopping here for gifts more often
Great products and good service by knowledgeable staff.
Very helpful and knowledgeable staff .
Very helpful staff with a good range of products.
Carlo and his staff certainly are the best, always ready to great you add serve you with a smile. Recently I purchased a connection for my TV, now I did ask for a MAROON one, but only supply black. It is with great sadness that I will have to return it today, and insist that a MAROON one be ordered on for me before the next State of Origin.
Great service. Have been to this store several times over the last month. Great staff great range of products and more then happy to order what I was after. Highly recommend Leading Edge.
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