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Kmart

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Kmart
Address: Castle Towers S/C, 6-14 Castle St, Castle Hill NSW 2154, Australia
Phone: (02) 8850 8000
State: New South Wales
Zip Code: 2154


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info

related searches: big w, kmart entertainment, kmart jobs, kmart learning, kmart photo, kmart homewares, kmart housewares, kmart toys
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Reviews
Kmart at Castle Towers is a clean, well-organized store with a wide range of affordable products. The staff are friendly and helpful.nThe store is spacious and easy to shop in, offering good value across homewares, clothing, and more. Some times occasional pricing issues and limited stock in certain sections, but overall, it’s a reliable and convenient place to shop in the Hills area.
Anu at the door is so lovely, I work in the area and will always see him smiling, greeting customers and striking up conversation. He is genuinely a breath of fresh air and I hope he is rewarded for his consistent hard work and dedication to engaging with customers.
The door greeter is the only good thing. He is always so cheerful! But the place is always a mess and not much in stock.nnMaybe less self service checkouts and hire more staff so the place doesn’t look like a dump.
Every time we visit Kmart Castle Towers, we’re greeted by the warm and friendly presence of Anu at the entrance — and I must say, it truly makes a difference to our shopping experience!nnAnu is one of those rare individuals who takes pride in what he does. No matter how busy the store is, he never misses a chance to acknowledge each and every person walking in or out. It’s always a smile, a kind word, or a simple nod — but it’s consistent, genuine, and heartfelt. His positive energy is infectious, and we find ourselves looking forward to seeing him whenever we visit.nnIn a world where customer service can sometimes feel rushed or impersonal, Anu stands out as someone who genuinely cares about the people around him. He brings a sense of warmth and community to the store entrance, and it does not go unnoticed.nnKmart is lucky to have someone like him — and so are we, as customers. Thank you, Anu, for being a bright spot in our day. We truly appreciate you!
Kmart Castle Hill- Terrible return experience.!nnI went in to return a beach chair, that I had bought a day before. I had the receipt, the product was in its original packaging and had the original payment method handy.nnHowever, the person at the customer service was unnecessarily curious about why I wanted to return and started an ‘interrogation’ of sorts. Apparently, returning something within a day sounded ‘unusual’ to the said individual thus rendering him ‘confused’.nI was able to get the return processed despite his obvious attempts to discourage it. The behaviour made me wonder what if this case wasn’t so straightforward. Had I got something that was already damaged, he would have made sure that I was stuck with it.nnNot sure if there was a deliberate attempt by the said employee to make the return experience unpleasant. It seemed offensive and a bit racist.nnDate of original purchase- 31/12/2024nDate of return-01/01/2025
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