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Reviews, get directions and contact details for Jo Mercer

Jo Mercer
Address: 503 Castle St, Castle Hill NSW 2154, Australia
Phone: (02) 9659 9447
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
One star to Chatswood branch! Since I’m not allowed to leave a comment at the Chatswood store for some reason. Here’s my complaint. Visit the Chatswood store today, a fat butch served me an attitude! Made the refund process 100 times harder!!
Highly recommend Jo Mercer both online and this store in particular. The staffs especially the manager are wonderful. I ordered online and returned a pair due to a damage stock received. The manager assisted me and tried to find me a pair from their Melbourne branch. She was a star and made me support my favourite brand even more. Despite some leather now being not the same quality as others. I'm glad I would still find great ones every now and then I find the made in Vietnam & Spain ones are occasionally better than others.
They may have decent shoes but their customer service does not match the price tag. Don’t bother dealing with their sales assistants that barely bat an eye at you when you walk in, and don’t purchase anything on sale online. They do not easily exchange.
Let me charge my phone while my sister tried on almost all of the amazing shoes they have. Great and enthusiastic staff and a top notch environment to be in. 10/10 would recommend
Wonderful selection of shoes, and staff are very helpful.
So bad quality
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