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Reviews, get directions and contact details for Merrell

Merrell
Address: Shop 407, Castle Towers,, 6/14 Old Castle Hill Rd, Castle Hill NSW 2154, Australia
Phone: (02) 9634 2263
State: New South Wales
City: Castle Hill
Zip Code: 2154


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:30 PM


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Reviews
Got a Zion mid goretex from this store and the material over the toe fell apart, must have used this pair of boots about 10 times in a span of 1 year to do some urban walks on paved paths. was appalled by how cheap the built quality has become, it seemed like almost no QC was done on these. When enquired at the store, first the operator said he couldnt find the reciept of sale, even though im a store member. Then tells me off saying the warranty has expired. No repair, no replacement, no resolution sorry. Apparent drop in quality of the product, and bad customer service.
I visit the store to get some shoes wish they didn't have my size but the staff member was very friendly polite and he did amazing work on finding what I was looking for,he even tell me if it was ok with me to leave my contact details so when the product was back on stock I don't miss out.In this situation I I need anything from this shop I always will try this place first because the experience that I got earlier, keep the good job.
I recently bought a pair of the Men’s Trail Glove 5. I work in Health Administration at a hospital and spend a lot of time on my feet. These shoes were so comfortable from the start and the arch support is amazing. As I stopped in by chance to get them, I’ll definitely be back for more.
Great shoes love them
Staff very helpful and friendly. The sandals I bought ages ago are so comfortable and they've lasted for years.
Good service, very helpful with a great range of shoes.
Good service and good quality boots. 20% off was great.
Great bit expensive, but i think worth it ,might put some people off !
Honestly the best quality shoes, and although expensive but definitely worth it
what a great store, thank you to the lady who served me, so knowledgeable and helpful
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