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Reviews, get directions and contact details for JB Hi-Fi Springvale

JB Hi-Fi Springvale
Address: Springvale Homemaker Centre, 19/917 Princes Hwy, Springvale VIC 3171, Australia
Phone: (03) 8546 6100
State: Victoria
City: Springvale
Zip Code: 3171


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
I had an amazing experience at JB Hi-Fi thanks to Filly and Jun. I came in to buy a TV, and they both went above and beyond to help me. They even stayed back after their shift to make sure everything was sorted and that I found the right TV.nnTheir customer service was genuinely outstanding. They were patient, knowledgeable, friendly, and never made me feel rushed. They took the time to answer all my questions and made the whole process so easy.nnI honestly felt a little bad knowing they stayed back just to help me, but I’m incredibly grateful they did. It’s rare to come across people who care so much about their customers. Thank you, Filly and Jun, for your kindness and exceptional service. JB Hi-Fi is lucky to have both of you!
nnHad an absolutely fantastic experience at JB Hi-Fi in the Springvale Homemaker Centre! I was helped by Cameron Philly, who went above and beyond. He was incredibly friendly and welcoming from the moment I walked up, making the whole shopping experience a breeze. His product knowledge is top-notch, and he gave me some truly great advice without any of that usual sales pressure.nnIf you're heading to this store, definitely look out for Cameron—excellent service all around! Thanks again, mate!
I had a great experience at JB Hi-Fi thanks to Filly and Jun. I came in looking to buy a TV, and they were both incredibly helpful from start to finish. They even stayed back after their shift to make sure everything was sorted and that I found the right TV.nnThey were friendly, patient, and knowledgeable, taking the time to answer all my questions without making me feel rushed. Their excellent customer service made the whole process easy and enjoyable.nnI really appreciate the extra effort they put in to help me. It’s not often you come across such dedicated and caring staff. Thank you, Filly and Jun, for your outstanding service JB Hi-Fi is lucky to have you both!
Sero rate.the policies of j b hi fi not allowed the the customer change products and not advise for customers about policy.office work is the best,just got the receipt can change.because all customers not mean all smart or…should be give opportunities for customers to change the product and should be give a time for customers at least afew day.just open the box can’t change…not request money refund just request change another model why not?look like my family poor I try save money to buy iPhone for my daughter but I’m stupid so I just want surprise for my daughter so I bought iPhone 16 but I don’t know i phone 16 and iohone promax ..are differentsmall.the worker should be advised the customer about policy….after just only 24hours would like to request to change another model of iohone was to reject.people go straight away to the shop never read policy of j b hifi policy.for people have money that’s okay.but for my family we are tried to saved money successfully before we can make the children happy but in the end as in the end from policy of j b hi fi .got warrants but cant open the box without no advice for customers
Went here specifically to visualise a TV and so some comparisons. Unusually small for a JB especially being in a homemaker centre. I wandered around the TV area and couldn't find the model I wanted, I done a second lap without luck. No sales person approached so I left.nThis isn't the usual JB Hi-fi service but it's what happened today. No hard feelings
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