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Centre Com

  1. Clayton
  2. Clayton South Electronics Store
  3. Mulgrave Electronics Store

Reviews, get directions and contact details for Centre Com

Centre Com
"Welcome to TrustFord Transit Centre in Heathrow.At our Heathrow dealership we offer:New Ford Commercial Vehicle Sales - browse the iconic Transit range & our Hybrid & Electric models.Used Commercial Vehicle Sales - All makes, all models.Vehicle Servicing - ask about our Mobile Service Vans.Smart Repair NOW mobile vanParts PlusTrustFord NOW - See it, buy it & drive it home on the same day.Choose it NOW - Reserve your vehicle for just £100.Finance NOW - Flexible finance options.Live video appointments, Click & Collect & Home Delivery available."
Address: 6/1866 Princes Hwy, Clayton VIC 3168, Australia
Phone: (03) 9543 4282
State: Victoria
City: Clayton
Zip Code: 3168


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Poor Service, unable to deal with the large number of vehicles they book in. Keep your vehicle for a longer than required. Fail to diagnose the correct issues. Usual response from them is down to driving style, never that there could be a underlying issue that they do not want to investigate. Only interested in repairing known Ford listed faults under warranty.
Perfect service from start to finish. Went to smc in slough and got ignored numerous times. So I tried trust Ford Heathrow branch instead and spoke to Malcome, he was a true gentleman, kept his word sorted out my new van and kept me in the loop the whole process. defiantly be doing all my business here in the future
Very bad experience twice in the row. Be aware what they quote over the phone as it is tottaly different when you come to collect the car. They did it to me once quoting £290 for the job and when was collecting bill was £433. Then 2nd time i have ordered a part and have quote of £80 dispite they have not called me to let me know is ready for collection when was collecting i have a bill for £103 and just refused to pay and left. Please record the quotes given over the phone as they charge whatever they want without your consent . Planning to report them to the Ombudsman Association as im not the first person they did this to.
Booked car in for MOT through cust services had to use this branch as my usual one was out of service - arrived and was told the booking was days ago - the day they had it booked for was the day I called and booked it - I called at 12:00 midday received a text at 12:10 and was told by the branch my appointment was for 10:00 on the day I booked it, so effectively back in time ? I was told they will fit me in but I could be there all day and I can’t wait - do they not allow customers to wait ? Even though I had to travel 30 miles to get there - where do they expect me to wait ? very unhelpful and had to go elsewhere.
Service & MOT - due Nov 2022 My service plan - EMAC was renewed in June 2022. Linda Russo hadnt carried the old EMAC plan over to the new one. I came in the other day booked in for service & MOT. To my horror I was charged £300 odd because the old service plan hadnt been transferred over . Quite pathetic service - someone who suffers from depression I dont need this frustration.
Laid back as ****,, suppose to be open till 6 the staff was gone at 5:30!! Not at all very helpful staff!! Having ball of there time during there shifts
Great service, kept me informed all the time as to what was going on. Went above and beyond to help where they could. Malcolm is a top point of contact for the company
BAD COMMUNICATION COST ME SIGNIFICANT LOSS OF EARNINGS ! I am a self employed heating engineer. When the van is off the road I can't earn. I received a letter from Trust Ford informing me there were a couple of recalls on my Transit. The letter read that they would only need the van for one day. I phoned them Central Number and they gave me some dates. I decided to take a day off and run the van over on the agreed date. I asked what time I could pick it up and was told 17.30 but if it on examination it needed a new timing belt it would run into a 2nd day . This was a problem as I had a big 2 day job starting the next day at 8.30 am. They said they would keep me informed . Hoping for the best I left it with them. I waited until 16.15 but had heard nothing . I needed to arrange a lift back over there to pick up van. At 16.30 I phoned the central service number and was told it was having a new timing belt and wouldn't be ready until the morning . I asked what time and they didn't know but they told me I would get a call letting me know what was happening by end of the day. No call came. I had to reschedule my 2 day job and I needed everything on that van to do it and I had no idea when it would be ready . This left me with no work . I managed to pull things forward to get work for the following day but instead of costing me one days loss of earnings it cost me two. At about 9.30 the next day they called me to say it was ready but I couldn't get a lift over to pick it up till 11am. The letter clearly said it would only take 1 day even if it did need a timing belt . If there was any possibility it was going to take any longer I would not have booked it in when I had a big job the day after . The letter also stated that I should leave the service book on the dash and the locking wheel nut out. I did this . When I got home with the van I checked the service book and nothing had been put in it saying what had been done. I called them yet again and had to ask exactly what had been done and do I get any paperwork. They verbally said it had a new timing belt and I wouldn't get any paperwork as Ford had paid for the recall. All in all I guestimate £750 loss of earnings . Not impressed.
Excellent service thank you all from the purchasing of the van to aftersales
Took bus in on Tuesday for work never got looked at until Friday spoke with a girl called Nicole Saturday morning and she sorted it out and promised me I have it by midday she was very good but it sitting there for 3 days as I had to hire a bus was not good
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Clayton south electronics store

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