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InterContinental Perth City Centre

  1. Perth
  2. Perth Lodging

Reviews, get directions and contact details for InterContinental Perth City Centre

InterContinental Perth City Centre

About

Defining luxury in Perth City Centre with a contemporary design, unique dining experiences and bespoke service.

Story

Defining luxury in Perth City Centre with a contemporary design, unique dining experiences and bespoke service.

Address: 815 Hay St, Perth WA 6000, Australia
Phone: (08) 9486 5700
[email protected]
State: Western Australia
City: Perth
Zip Code: 6000


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Amazing staff.nSpotlessly clean room and we received a full guided tour of the room explaining how and where all the light and controllers are. Very impressed and never had that anywhere in our World tour some years ago.nBed was extra comfy also.nConcierge faultless for parking and delivering our car.nWill not hesitate to stay again.nIn room food and restaurant food was awesome.
Dear Intercontinental Perth Team,nnI am writing to provide feedback on my recent stay at your hotel, which was nothing short of exceptional.nnFrom the moment we arrived, the service was outstanding. As soon as we stepped out of the taxi, your staff promptly took care of our luggage, which was a great help. The welcoming touch of offering a glass of refreshing water was particularly appreciated on such a hot day.nnThe reception team was not only polite but also incredibly friendly. We were pleasantly surprised with an upgrade to our room, which was an unexpected delight. The room itself was spotless and very tidy, and we appreciated the complimentary drinks provided.nnThroughout our stay, every interaction with your staff was marked by genuine smiles and respect, making us feel truly welcomed and valued.nnThank you for an unforgettable experience. We look forward to our next visit to Perth, where we will certainly choose to stay at the Intercontinental again.nnBest regards,
I had the pleasure of staying at the International Perth City Centre Hotel, and I must say it lived up to its five-star status in every aspect. The hotel is incredibly clean, with modern infrastructure that makes it feel both luxurious and comfortable.nnA special mention must go to Aniq at the front desk. His impeccable service truly set the tone for our stay. He went above and beyond, paying attention to even the smallest details to ensure our comfort. His warm and professional demeanor made all the difference, and we truly appreciated his personal touch in making our stay as enjoyable as possible.nnI will definitely come back again when I'm in Perth.
Nice hotel in excellent location you’ll around town and are close to shops bars and restaurants. Nice modern rooms but the bathrooms at every small but ok. Comfy bed. Breakfast is also good.nnHowever they had rented their terrace bar for private parties every single night so it was closed to hotel guests! This bar looked nice and one reason we chose this hotel but then couldn’t use it. Hotels should not do this really. They just said to use the bar on the street but it’s not as nice.
I stayed at this hotel with my family in December for 2 nights and booked a Club Room, which included access to the Club Lounge. During breakfast, a staff member informed me that since I had a child, I could use the evening cocktail service at the lobby lounge instead. They even asked if I wanted to make a reservation and confirmed it for December 22nd at 5 PM.nnHowever, when we arrived at the lobby lounge, we were told there was no reservation under my name. When I asked why, the staff dismissed the issue, claiming there were no seats available. They then offered us a seat in a corner near the kitchen, asking if we were okay with sitting there. The Asian staff member who assisted us showed no accountability or professionalism throughout the interaction, which was incredibly disappointing.nnI was with my child and didn’t want to make a scene, so we accepted the seat, but I was appalled by the attitude of the staff. This was a clear mistake on the hotel’s part, yet the staff handled it with indifference and no apology.nnThis experience has left me with a very negative impression of the hotel’s service quality. I expected much better from a hotel of this level. I cannot recommend this hotel based on the attitude and handling of this situation.
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