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Reviews, get directions and contact details for HoiAn Nails

About

Professional in nails care and waxing

Address: Tunstall Square, Doncaster East VIC 3109, Australia
Phone: (03) 8838 2039
State: Victoria
City: Doncaster East
Zip Code: 3109


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed


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Reviews
I've been a regular customer since 2016/2017. I don't go anywhere else. Queenie, Kim, Leanne and the rest of the team look after me often squeezing me in. Sometimes surprised to read opposing reviews. Sure, we all have different expectations - but respect begets respect, it doesn't matter where you are and costs nothing. I have personally never had an issue or been made to feel anything but a valued customer and I've been routinely for 6 years minus covid/lockdowns.
I thought I found a local nail salon that I would love. Today was my second time here to get SNS done. Unfortunately my last as well. My experience the first time was OK, despite the lack customer of service I was happy with my nails. Today I got my soak off and SNS redone. As an Asian woman, the staff did not know that my second language is in fact Vietnamese and I could understand all the conversations between the staff. They are absolutely horrible and say disgusting and offensive things about their customers. The man that did my nails in fact commented on how ugly my fingers were and how ugly my colour choice was too. I won’t go into detail about what they were saying about the other customers but all I can say is that it is appalling. The prices are cheap compared to other nail salons around the area but the outcome and service is not worth the price. I would rather pay more than have such rude comments thrown around. I wouldn’t normally go out of my way to write these sort of reviews but after today I felt so compelled to do so.
My nails are super cute i love them they would get a 5 star if it was a little cleaner and they were a little rough
Never going back , offensive staff member , even though I can’t understand their language but the way the talk made me feel uncomfortable, now saw other comments below and proved my thinking was right , they were talking about their customers in a rude and offensive way: The quality of my sns nails was absolutely rubbish , bubble everywhere , edges was sharp, the nail shape was not even . There is a male working there, very unskilled and he is one of the rude and offensive staffs. Price is cheap but you get what you paid for.
my nails look like sausages…
Disgusting customer service.
I 100 percent recommend this nail salon! The staff are kind and friendly, the prices are affordable and they're very experienced and professional!
Rude ! If they’re too busy they will hang up and not talk to you. Rather than tell you that they can’t fit you in as a booking.
Great service!
A VERY VERY BUSY Nail Salon, but offer services at an affordable price, and offer 30% off after every 10 visits.
Comment on this business

Directions to HoiAn Nails with public transportation


Old Warrandyte Rd/Mitcham Rd (Donvale) 110 meters
902
907
Tunstall Square Shopping Centre/Tunstall Rd (Doncaster East) 160 meters
280
Tunstall Square Shopping Centre/Tunstall Rd (Doncaster East) 160 meters
282
Tunstall Rd/Doncaster Rd (Doncaster East) 170 meters
902
907
Old Warrandyte Rd/Mitcham Rd (Donvale) 200 meters
902
907

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