Harvey Norman

About

Harvey Norman is Australia's leading retailer of Computers, Electrical, Furniture and Bedding's leading brands.

Story

Harvey Norman is Australia's leading retail chain. We stock a huge range of TVs, computers, laptops, cameras, kitchen appliances, ipods, home theatre, furniture, manchester and mattresses.

guy. they need more advance system at least you can track it. As listed company should spend more on track. Customers time also money and time."},{"text":"Very helpful staff members. Politely greeted and shown where to go. The gentlemen fixed my laptop in 2min and assisted me set up my wifi. After I had a horrible experience at Harvey Norman High Point, this was so great to experience. Keep up the great work and thank you!"},{"text":"Centrally Located, Harvey offers a broad variety of Electronic Appliances, White Goods, Furniture and More. Definitely a great place to Shop or Browse tbrough."},{"text":"Was influenced by Harvey Norman sales person, my bad I bought this product. It literally doesn't clean, imagine you rubbing same pad around dirty floor. Do you think it will take away dirt ? $20 mope bucket and scrubbing mope bucket will take out more dirt then this one. Don't be fooled by this product. If manufacturer are reading this review, I can challenge them to visit my home and see the difference between their product performance and general mope . What a rubbish product."},{"text":"I purchased a portable air-conditioner online, it was $, and the calculated delivery fee was $49. I was ok with that, given it was to be home delivered. Was told it would be in 1-2 business days. Get a call the same day from QV Harvey Norman to say they'd like to deliver it the next day awesome. The guy who called then proceeds to tell me I need to pay a delivery fee. I was confused, as I had already paid a delivery fee. He said he'd consult his manager. I get a call a bit later from said manager telling me because I'd said I had stairs at my apartment, I had to pay the delivery fee again $45, cause they'd need to make sure the guy could carry it up stairs. I asked if he'd have the proper equipment to lift it, as I wouldn't be helping. He assured me they would. He then asks me to give him my credit card details over the phone. I was a bit taken aback by this, as no where on the harvey norman website does it say that I'd have to pay twice for delivery. It specifically says when you look up delivery: "The delivery fee is calculated by the size and weight of the items, plus the distance to the delivery address from a fulfillment location. You can work out delivery costs for your purchase using the delivery cost calculator in Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your costs" No mention of being required to give your credit card details to an unidentified person over the phone. It became obvious I wouldn't get it delivered unless I gave my details, so had to comply. When the delivery arrived the next day, it was a single guy, who could barely lift the air conditioner. It was big, heavy and bulky, and he didn't have any lifting trolley to assist with carrying it upstairs which the store manager assured me he would... An Uber driver delivering food ended up helping him, as he was blocking the stairwell and the guy needed to drop off his food delivery. So I paid $94 for delivery, and half of it should have done to a random uber driver. Perhaps Harvey Norman could be much more transparent with their costing for delivery. If I'd know it'd be paying almost another $100 for delivery, I'd have done with a competitor. It would have been cheaper, and at least I'd know what I was expected to pay for, and not be giving out sensitive details to random people over the phone."}]