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Reviews, get directions and contact details for Getaway Day Spa

Getaway Day Spa

About

Experience a day of total relaxation where you and your friend/s will be pampered from top to toe in your own private day spa on tranquil Tamborine Mountain.

Story

Begin your day together lounging in the hydrotherapy spa, mineral bath and melting your tensions away in the steam room. It's a great opportunity to kick back with a few of your friends and enjoy a glass of champagne.

Then it's time to be pampered by the therapists at Getaway Day Spa. The staff are all fully qualified beauty and massage therapists, ensuring your treatments are of the highest standard. With a variety of packages to choose from, you may decide to have only one treatment or indulge yourself with one of the deluxe packages.

Getaway Day Spa is an ideal destination for a hens or bucks party, a girls or guys day out, a romantic retreat with a loved one or a great escape with a friend. It is also a lovely way to celebrate a special occasion such as a birthday, Mothers' Day, wedding anniversary etc.

Address: 16-22 West Rd, Mt Tamborine QLD 4272, Australia
Phone: (07) 5545 4751
moc.apsyadyawateg@ofni
State: Queensland
City: Mt Tamborine
Zip Code: 4272


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
I’ve been here a few times now with either my friends and one time with my partner and it’s been a totally relaxing and amazing experience. The atmosphere is so peaceful and the staff are so wonderful and great at what they do. I highly recommend this place.
8 years ago (21-12-2017)
The staff are wonderful and the place is out of this world. Bookings for after 6pm are essential but we'll worth the money. Cost is more than reasonable.
7 years ago (19-01-2018)
A friend of ours gave us a gift certificate for a package treatment where you get 90 minutes in the spa room using the facilities and a 30 minute hot stone massage. The spa room is a great escape however unless it is a party of 3 or more 90 minutes is a bit excessive especially for only 2 people and unfortunately the spa bath was only just warm and we became quite cold quickly. We were left in the spa room for a little over 2 hours at which point we became extremely bored and wondered if we had been forgotten, we were itching to get the hot stone massage under way. One of the therapist’s came in and advised that they would be an extra 10 to 15mins to set up for our massage, surely over 2 hours in the spa room would have given them enough time for this.... so we sat waiting longer. When it came time for our massage I have to say I was extremely disappointed as I had to instruct the massage therapist 3 times to ease on the pressure due to my bad back. Throughout the massage at no point were hot stones nor hot towels used to remove the oil from our backs or legs, instead they used dried out old towel which felt like sand paper as they attempted to remove the oil. At the end my friend and I looked at each other very disappointed. I have never complained about a service nor ever written a review good or bad however we did not pay for these gift certificates friends of ours did and I owed it to them to ask what went wrong?! Upon leaving I thanked the therapist at reception for having us and bought to her attention that on the gift certificates we were supposed to get hot stone massages and asked why that was not performed. The therapist laughed and said it was due to her not having her reading glasses on at the time of entering it into the system and that we could get a credit or refund. I called today and advised what had happened the day before when we were there and how the mix up happened and again another therapist just laughed, she then said I would only receive a $5.00 refund as that is all a hot stone massage is to have extra, again pretty disappointing especially when you travel so far to get there for a bad experience. Needless to say when you are in the customer service industry I think it’s best to try and put yourself in the client’s shoes and see where they are coming from, unfortunately due to this experience I will not be back nor recommending to others.
8 years ago (11-12-2017)
Bettina is just incredible! Got the best, targeted sore muscle and relaxing massage, the facilities are spotless, stylish, incredible. Far infrared sauna, spa, steam and mineral bath with a log fire burning. Having the whole room to myself was pure luxury and Tamborine mountain is the perfect location for a pampering! Get the full spa/massage package! Going back with my partner next time
8 years ago (13-07-2017)
I love my appointments at the Getaway Day Spa as the service is brilliant and the spa very tranquil and relaxing.
7 years ago (28-01-2018)
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