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Reviews, get directions and contact details for Foot Locker Bourke St

Foot Locker Bourke St
"Find the best range of sneakers and apparel!"
Address: 327-329 Bourke St, Melbourne VIC 3004, Australia
Phone: (03) 9616 4600
State: Victoria
City: Melbourne
Zip Code: 3004


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM


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Reviews
An amazing experience here! All the staff where extremely friendly and the location and venue is very well presented and nice! Both myself and my girlfriend brought shoes and where very pleased with our experience in a whole! The footlocker across the city where also very helpful!
I went to this store at around 245pm today and staff working upstairs were ridiculously unhelpful. No offer to help or eye contact. They were just too busy chatting. Shame that this store used to be so good but staff need to be trained properly..
It’s quite busy for such a small place ground floor. Staff was incredibly nice and helpful — we spoke to a lady who helped us process a delivery purchase without a hitch.
They didn't have the size we needed and the staff member looked up what other stores would have them, which was great.
Pretty decent selection, friendly staff, hooping section has some exclusive merch that i havnt seen instore anywhere else, eofy sale on so good time to pick up some bargins.
I was in store today and Stephanie assisted me. She was extremely friendly and very helpful. Thank you for your amazing customer service stephanie :
Horrible customer service was a frequent customer for this store until I brought a pair of shoes and there system had issues the money was taken out of my account but they didn’t give me the shoes they told me to come back at 7 so I did just to tell me to wait till the money bounced or stopped pending now i came in once it stopped pending 42hours later And they still said it will bounce back the offered me a massive 10%off once the money Comes back still waiting on 270$ to be back in my account 3 days later
on the 15/10/2022 i went into 327-329 BOURKE ST MALL Footlocker in Melbourne and bought some NMD R1 V2 AUTUMNAL MESA the shoe number is: 244207176504090. Since they didn't have my size in stock they said they could get a pair shipped to my house in Sydney. I remember checking over all the delivery information and it was correct, how ever i just looked at my email receipt and it has the incorrect address on it, instead of being 29 wackett st, its 29 wack st. When the customer support team finally got back to me with the tracking number saying i had to change it through Australia Post, it was already to late and they had begun returning the item to the sender as the address the employee put in doesn't exist. I managed to get ahold of another customer support team wondering if they could resend back to me, but that is also against your policy and the only way i can get a refund is i have to wait for the shoes to return back to the sender, get a confirmation email and then go to my nearest footlocker and get a refund.
This is another great Foot Locker. Staff are really friendly and the store is kept relatively clean and tidy. There is plenty of stock available and so many options to choose from. The store it self wasn't to busy but it defiantly wasn't empty. Overall it was a great experience will be coming here again and making further purchases in the future.
Totally useless staff who have no idea how to help fitting the right kind of shoe for kids. "What size is he? "I was hoping you would help measure and fit the right shoe" "We don't size kids feet only men's shoes" But are more than happy repeating "They look totally cool" even to the point of saying that to the original shoes they walked in with.
Comment on this business

Directions to Foot Locker Bourke St with public transportation


5-Elizabeth St/Bourke St (Melbourne City) 40 meters
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5-Elizabeth St/Bourke St (Melbourne City) 50 meters
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3-Bourke Street Mall/Elizabeth St (Melbourne City) 90 meters
19
57
59
2-Collins St/Elizabeth St (Melbourne City) 140 meters
19
57
59
3-Bourke Street Mall/Elizabeth St (Melbourne City) 140 meters
19
57
59

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