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DIESEL STORE - Melbourne Emporium

  1. Melbourne
  2. Carlton South Shoe Store
  3. Melbourne Clothing Store

Reviews, get directions and contact details for DIESEL STORE - Melbourne Emporium

DIESEL STORE - Melbourne Emporium
Address: 287 Lonsdale Street, Store 23, Ground Floor, Emporium Melbourne, Melbourne VIC 3000, Australia
Phone: (03) 9654 5110
State: Victoria
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews
I heard Diesel is closing their doors national wide. Loved their jeans but never had a good experience visiting their storeEmporium Melbourne. Went in around 3pm Saturday Aug 20 2022 to see if there is anything left of my size, there were two staff there, the taller younger AsianKorean? guy was nice and friendly the other shorter older Asian guy was so aggressive and rude! I had a browse of the men’s jeans section, I folded one pair of jeans I took from shelf and put them back, maybe not as neat as they were before and I went to the other apparel side, the older guy IMMEDIATELY went after me grabbing the jeans with his two fingers grabbing like dirty and THREW THEM on the table! I looked at him but he went away to avoid eye contact but came back and forth to ABSOLUTELY SLAM the legs of the jeans on the table while folding them the way of his standard! So aggressive and rude it was not necessary at all, I went back to the jeans section to see the under $100 rack I didn’t check earlier, he started to ask me what my size is, stopped me touching the jeans on the shelve telling me that’s not your size!Basically told me to leave! I felt so uncomfortable his on me all the time so I left! He obviously has anger management issue and stressed out finding another job after losing this one, was just trying to take a p!ss in his last days and couldn’t be bothered! But personality like this won’t last long any workplace!
Extremely rude staff/manager/supervisor. Drove customer away from the shop. Damaging the reputation of Diesel brand. I bought heaps of outfit from the Diesel boutique in Osaka. Always loved the brand. But Melbourne store is totally disappointing. Will not return if the same staff is working there.
DO NOT BUY sale items on their website. They sell expensive products without any chance of size exchange. I didn’t even asked refund. Just exchange size but they refused because that’s their policy. And they avoided me. Terrible experience ever. I sent to email their customer service, then she said, why I don’t buy smaller size lol without refund?? Same clothes again???? I loved diesel clothes, your customer service was worst.
I like Diesel, but why would you go to Diesel shop when you can get discount or reward bonus in Myer or Djs? The shop of course has a variety of products, but i will rather pick one in Djs with cheaper price tag.
Took them 2 hours to figure out how to refund one tshirt I brought. Never buying from here again, what a waste of time...
Love diesel gear! They didn't have my size so went to David Jones where they did and 10 bucks cheaper which is a bit odd!
Worst customer service ever! The staff was so so so so rude! She was unprofessional and had no politeness!
The best jeans that always last me ages. Friendly staff. Definitely worth the premium.
Amazing products, and even more awesome service from Samuel. Why? Quality is remembered long after price is forgotten.
Wonderful service some bargains to be found.
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DIESEL STORE - Melbourne Emporium map

Directions to DIESEL STORE - Melbourne Emporium with public transportation

3-Bourke Street Mall/Elizabeth St (Melbourne City) 100 meters
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5-Elizabeth St/Bourke St (Melbourne City) 130 meters
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3-Bourke Street Mall/Elizabeth St (Melbourne City) 130 meters
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10-Bourke Street Mall/Swanston St (Melbourne City) 140 meters
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5-Elizabeth St/Bourke St (Melbourne City) 150 meters
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