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Fantastic Furniture

  1. Kensington
  2. New South Wales Furniture Store

Reviews, get directions and contact details for Fantastic Furniture

Fantastic Furniture
Address: Todman Ave & South Dowling St, Kensington NSW 2021, Australia
Phone: (02) 9663 4588
State: New South Wales
City: Kensington
Zip Code: 2021


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
wish i could give a 0 star. WORST EXPERIENCE EVER. the young staff member from the showroom of Asian Decent is extremely rude. other staff seem to be okay but this one gentleman has no idea what hes doing, saying yes after everything, even though i asked questions that should of had a no answer. dont waste your time go elsewhere
7 years ago (09-02-2018)
Avoid this place and go to Freedom next door. Once you have paid, customer service disappears. Delivery window booked at a time I had already said I was unavailable. I immediately called to say the time does not work. Fantastic (Thomas Tan) refused to move the delivery time without charging again for delivery. Despite being polite at all times Thomas Tan hung up on me twice. Avoid.
7 years ago (27-06-2017)
Ordered the 3 seater Miami sofa online. It was delivered to my door in 2 weeks. Didn't need to go into a store which was great. Highly recommend fantastic online.
7 years ago (30-07-2017)
Id give this place a zero rating, but again I wouldnt be able to post this review! Apprently its a thing for this store or brand in general to have poor customer service! I bought a foam pillow a week ago and it wasnt as comfortable when i went home and it felt when I tried it in store so I decided to see if I can get an exchange. I was aware of the fact that its a pillow and alot of hygine considerations might take place if I wana get an exchange! I made sure to place a pillow cover on it to maintain its condition. After calling the customer care, the staff on the phone assured me 100% that its not only exchangable, you can also get a refund! However, after visiting the store, staff personnel informed me otherwise and that I cant exchange the item due to hygine reasons. Staff are poorly trainined, every single one of them would tell you something else! That is not the first time such a thing happens! Apparently its a standard. Goodluck in dealing with this place!
7 years ago (12-08-2017)
Went here with full intentions to buy a lounge, even already knew which one I wanted. The employee there made me feel so uncomfortable I left the store with nothing. I refuse to buy from someone so rude!
7 years ago (03-07-2017)
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