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Reviews, get directions and contact details for EB Games Fountain Gate

EB Games Fountain Gate

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The official facebook page for the Fountain Gate EB Games store.
Get the latest info on new upcoming releases, sales, consoles, deals and general game information!

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Games, Consoles, Toys, Accessories and good customer service. You'll find it all down at EB Games in Fountain Gate. We do our best to give you the best deals and customer help as possible. If there's a game you want then we got it and if it's information you need then we know it. Feel free to come on down, check out or deals, pick up a game or two and ask us any questions you might have.

Address: Westfield Fountain Gate Shopping Centre, 1032/352 Princes Hwy, Narre Warren VIC 3805, Australia
Phone: (03) 9705 6400
State: Victoria
City: Narre Warren
Zip Code: 3805


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Today I called the Fountain Gate store and spoke to Bailey about an SD card I bought. I couldn’t get the data from my old card onto the new card and he spent about 45 minutes on the phone patiently helping and guiding me through the process. I don’t think his manager was too happy about it, but I can not give him enough praise for his knowledge and willingness to help a clueless dad trying to do something for his son lol Not once did he try and rush me or make me feel like I wasn’t valued! Which I greatly appreciate. Bailey you are an absolute legend! I can not thank you enough for your help! You are an asset to EbGames!! You need a pay rise! Thanks once again mate!
Absolutely awesome customer service, great selection of items, and good prices.
The guys and girls at EB Fountain Gate have been absolutely amazing in our quest to source a PS5. We can not thank the team there enough. You guys absolutely rock! Thank you!
Great friendly customer service. Great variety. Always have lots of stock!
Went to pick up my PS5 preorder, hadn't come in yet, but got an explanation instead of being sent away with no information, so that was great! Also got a call the moment the stock came in so that I could go pick it up before the store closed, meaning I didn't have to wait another day. Great service!
Got flagged by a person at this store without them letting me know. Luckily one of the female staff told me that eb does not like you trading in multiple copies of the same game. As for the first person my advice is he honest with customers before letting them trade in games and Don't treat them like thieves behind their back.
Friendly and helpful staff. Reasonable prices. Good collection.
Standard eb games store, usually has what I'm looking for. Friendly staff.
Staff always helpful, although it's a small shop
Bought a game here yesterday supposedly brand new. Disc had marks download codes had been used. Store replaced it on being asked as required by consumer law, however only three stars because no sign of an apology or even any civil conversion, clerk grunted at start of conversation, took the disc, checked it in, retrieved a new one and gave a new receipt then winked. That's it, no words. An apology for having to drive 25km each way to bring the disc back and the disappointment of not being able to play would have been nice.
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