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Eastbrooke Family Clinic Belmont

  1. Belmont
  2. Belmont Doctor

Reviews, get directions and contact details for Eastbrooke Family Clinic Belmont

Eastbrooke Family Clinic Belmont
"A long-standing and well-established medical centre, the Eastbrooke Family Clinic Belmont provides the local community with a range of comprehensive health services.The centre offers a collective group of experienced doctors and is open 6 days a week Monday to Friday and Saturday mornings. With an onsite treatment room, the centre is staffed by Registered Nurses with multiple years of experience. Additional services and facilities include pathology, pharmacy, children’s play area and baby change room. Parking with disabled bay is also available to patients of the centre."
Address: 75 Roslyn Rd, Belmont VIC 3216, Australia
Phone: (03) 4206 7333
State: Victoria
City: Belmont
Zip Code: 3216


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
My experience was appalling. I had been going to this practice for years, but when I was genuinely unwell and needed help the Doctor was running late, judgemental, unhelpful and lacked any compassion. I avoid ringing the clinic as most of the receptionists are rude. I had to attend another clinic for appropriate treatment. Don’t waste your precious health and time with these insensitive uncaring judgemental individuals.
Doctors are fantastic! Receptionists - not so much. I have been a patient for over 8 years and I always bit my tongue giving feedback - but I think I will provide soon to the practice. I’ve observed numerous times and experienced myself the unprofessionalism shown by the front desk /receptionists. One time I saw the receptionist yell at an elderly patient . Totally unprofessional. And I find the receptionists here are so impatient and always cutting me off when I’m explaining the times or dates that I need when booking an appointment . I understand there is a high volume of patients that you need to attend to but at the end of the day , it is the level of service that you need to provide so customers of this clinic feel like they are being treated well and nicely. I have heard so many dissapointing stories from my family and friends who attend this clinic regarding the service of the front desk staff .it’s a shame because the doctors all are fantastic!
My mum and I went to the clinic. the receptionist was so rude with no tact or social skills what so ever, I was even nervous to ring the clinic to get my results transferred once again rude
My 87 year old mother, who has macular degeneration on both eyes and is legally blind, was met with rudeness by the receptionist a5 Eastbrooke who refused to assist mum in finding the services victoria app so she could show her vaccination status. Not only that, but the receptionist also felt it appropriate to tell mum that 'she needed to learn how to do this herself' disregarding and ignoring mum who had to repeatedly tell her that she physically could not see. This whole episode was extremely upsetting for mum, and I find it incredulous that a clinic that mum has been attending for years would treat her like that.
After taking my senior mother to this clinic, on several occasions, I am frustrated with the receptionists lack of professionalism. Ignoring, eating, chewing, discussing personal and clients life in front of waiting patients isnt what I would consider to be polite or ethically acceptable. My mother is very happy with her doctor as he goes beyond her expectations. Its a shame that the first impressions of this clinic is less than exceptional for a family friendly practice.
Filled out website form for booking. Then informed after the fact that I had to call for booking. Then told on the phone that I can't book over phone because I'm new. Then told I'd receive call the next day. No call. No message. In one word: Unprofessional.
Such a worst clinic i have never seen i spent 300 for an appointment first i waited for doctors for more than 30min and second time more than 30min after my appointment time, no value for the peoples time and the staff is very rude atleast no sorry, such a worst clinic very disappointed
I, for one, are extremely satisfied with the staff and doctors at the Eastbrooke Clinic. I have always been treated with the utmost respect and have nothing but praise for the hard working reception staff.
The best medical clinic in Geelong Dr Titova is such a caring professional and amazing doctor I would never go anywhere else
Service was excellent - very professional and absolutely felt like I was being looked after a d treated with care
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