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Coles Supermarkets

  1. Chadstone
  2. Dandenong Grocery Or Supermarket
  3. Brighton East Grocery Or Supermarket

Reviews, get directions and contact details for Coles Supermarkets

Coles Supermarkets

Story

Welcome to Coles Chadstone. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: 1341 Dandenong Rd, Chadstone VIC 3148, Australia
Phone: (03) 9568 2311
State: Victoria
City: Chadstone
Zip Code: 3148


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info

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Reviews
Coles Chadstone, the brand new flagship full-line supermarket, recently opened its doors in the heart of Melbourne’s South-East suburbs. As I walked into the store, my first impression was one of awe. The modern facilities and sleek shelving were visually striking, suggesting a premium shopping experience with special focus on health and wellness products. However, my visit turned out to be a blend of highs and lows.One of the biggest disappointments was the scarcity of staff. In a store of this size and with such modern amenities, I expected more hands-on assistance. Whether I needed help finding a specific product or dealing with the finicky checkout machines, the limited staff presence was a recurring issue. It felt like the human element had been sacrificed in favor of technological advancement, which is a shame in a customer service-driven industry.Coles Chadstone is a mixed bag. While the modern facilities and extensive product range are commendable, the automated checkout issues and lack of staff significantly detract from the shopping experience. The absence of in-store butchers is a nostalgic disappointment, leaving a void that no amount of modern technology can fill. For those who prioritize convenience and variety, Coles Chadstone delivers. However, for a more personalized shopping experience, some might find it lacking.
Rude staff especially the female Karen manager and one of the many reasons this whole Supermarket chain is under government scrutiny and been fined for it’s scrupulous practices..nnOnly buy if you need emergency products otherwise seek the competition next door who have much lovelier staff .nnThey have heavily discounted items that are worth buying which is the only good reason I can see to buy at a greedy Coles .
The lovely lady with dark hair at the assisted checkout was absolutely wonderful. I’ve forgotten her name but she worked there at 5:30 pm on 09/10/2024. She’s been working at Coles for three years. She was so helpful and kind and I had the best customer service at Coles ever.
Too big to navigate easily in my humble opinion and the tiny electric gates seem to restrict access and egress for such a large store. Asked two staff for directions to shoe care products and neither were able to direct me unfortunately. Fridge aisles lacked obvious signage, there were so many cabinets we found the store generally quite difficult to navigate. Won't be shopping here again, other locations far easier for a quick shop.n#melbournefoodreviews
Supermarket customer service shines when staff are both friendly and efficient. A warm welcome and proactive assistance with locating products or handling questions can greatly enhance the shopping experience. Quick and smooth checkout processes also contribute to a positive visit. When a supermarket consistently provides this level of care, it fosters customer loyalty and makes each shopping trip enjoyable.
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