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Coles

  1. Hoppers Crossing
  2. Werribee South Grocery Or Supermarket

Reviews, get directions and contact details for Coles

Coles

Story

Welcome to Coles Hoppers Crossing. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: 50 Old Geelong Rd, Hoppers Crossing VIC 3030, Australia
Phone: (03) 8754 6500
State: Victoria
City: Hoppers Crossing
Zip Code: 3030


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM

Update Info

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Reviews
Great Supermarket Clean Easy to find product great range has everything
7 years ago (24-03-2018)
I had an extremely bad shopping experience in Coles Hoppers Crossing Station today. I wanted to purchase 2 tins of infant formula and went straight to the self-checkout area. When I was about to pay, two coles staff came to me and said I was banned from shopping in this coles. I asked them why, they told me it was due to I took a photo of what I bought in my shopping basket, which was not allowed. What a ridiculous reason it was! Have you had any signs showing taking photo is not allowed? Which legislation says you could not take a photo in the supermarket? Is taking a phone against the law? I asked them for their names, they even lied to me and not telling me their real names. One of the staff told me his name was "Bob" however I dealt with this guy before and I knew his name was "Matt". Why they don't even dare to let their customers know their real names. Because they know they're bullshitting. The reason they provided was ridiculous. Then the issue got escalated to their manager. They claimed it was due to I'm an aggresive customer. I asked them what do they mean by "aggressive". They said it was due to I made a complaint against them in the past. If the customer services provided was not satisfactory, as a customer, I could not even make a complaint? If we complaint in the past that means we cannot shop in this shop any longer? What is the rationale for this? I did not talk to anyone in the shop, I just went straight to buy the stuff I wanted and I even used self-checkout. Which part of my activy was considered as "aggressive"? This is totally not acceptable. Due to the infant formula shortage, a customer can buy 2 tins as a daily limit. I have not been in this shop before today. I am obeying the 2 tins limit. I am paying for my purchase, not stealing! Why I could not purchase what I want! The staff in your organisation shows no respect to their customers! Use non-sense reasons/excuses. The manager was even worse! Not helping to resolve the issue and even use inappropriate reasons too! It is a shame
7 years ago (21-12-2017)
Friendly, helpful staff at Hoppers Crossing near the station . The store is neat & clean. Fruit & vegetables, bakery & deli are well stocked. The register staff are so nice it makes you want to come back again.
7 years ago (13-09-2017)
One of the best supermarkets I've been to. Next to Woolworth so there's good competition. Deli is fantastic and so are the staff
7 years ago (26-09-2017)
Convenient location. Who ever is doing the price tickets and stacking the shelves seem to have issues placing things in the right spot. Staff are always standing at the door smoking or right next to parents with pram parking.....including management!!
7 years ago (24-07-2017)
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