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Coles

  1. Mermaid Waters
  2. Gold Coast Grocery Or Supermarket

Reviews, get directions and contact details for Coles

Coles

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Welcome to Coles Mermaid Waters. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: Bermuda St & Markeri St, Q Super Centre, Mermaid Waters QLD 4218, Australia
Phone: (07) 5554 0200
State: Queensland
City: Mermaid Waters
Zip Code: 4218


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
This is our favourite supermarket of choice. Everything I need I can find here. All the products are always fresh and of an excellent quality especially the meat. The staff are always friendly and helpful should I need something. The only one problem is, is that way too many people have clued into how great Coles Q Superstore is that there is a bit of a car parking issue. A bit hard to find a car park. Otherwise I would HIGHLY recommend it to everyone.
Whose bright idea was it to put all the grocery items in different aisles? I used to love popping into my local Coles for what I needed, and it always saved me time because I knew where everything was. Some are much higher, and others are on the floor. It’s not practical, especially since most Q Supercentre customers are older. And why are the eggs not in a fridge, as they always were? Now they’re just in a normal aisle, where they can go off. I’m not happy with this. I’d rather go to another Coles next time.
Tired of been misled on prices! Wrong tags making you buy but paying more, I have to always check every product otherwise I am always misled. Or the tag is right, on special and you pay full price cause the check out don’t have the special price!
I had a very disappointing experience at Coles Mermaid Waters today.nnMy German guest was simply trying to ask a customer service representative, Gloria, whether a particular register was operating. There was a large green light on the register, so understandably, he thought it may have been open for use. He politely asked GloriannRather than calmly explaining that the register was not available and pointing out the signage at the end of the register, Gloria responded in an unnecessarily rude and confrontational manner.nnThe signs were not particularly obvious from where we were standing, my friend is not from this country and it was a completely reasonable question to ask.nnI understand that working in retail can be stressful and that staff may deal with the same questions repeatedly, but that is no excuse for speaking to customers in a disrespectful or dismissive way. A little patience and a professional customer service tone would have made a huge difference.nnI will also be raising this experience directly with HR in my meeting next week, as I believe customer service standards should apply to everyone, regardless of how long they have worked there. I trust that management there will Remind staff about their mannersnnVery disappointing experience, and certainly not the level of customer service I would expect from Coles.
I’ve been a patron of Q Centre Coles for almost 10 years now & the staff are consistently fabulous. Belinda has been friendly and helpful for many years that I have known her now, & I recently left a shopping bag behind & Robyn tracked me down to the inside of another store to return it to me. Above & beyond
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