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Woolworths

  1. Mermaid Waters
  2. Nobby Beach Liquor Store
  3. Gold Coast Grocery Or Supermarket

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Woolworths
Address: Gold Coast Super Centre, Cnr Bermuda And Makeri Streets, Mermaid Waters QLD 4218, Australia
Phone: (07) 5558 3213
State: Queensland
City: Mermaid Waters
Zip Code: 4218


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
Extremely disappointed with the customer service I experienced at Woolworths today.nnI stood at the exit gates for approximately two minutes waiting for a staff member to open them. The employee was serving another customer at the time, which I completely understood. However, despite clearly seeing me waiting, she made no effort to acknowledge me.nnAfter waiting, I politely said, “Excuse me,” but was ignored for another 15 seconds. She then brushed her hair aside, opened the gate and didn’t say a single word. No greeting, no apology for the wait, not even a simple acknowledgement.nnI understand staff can be busy, but basic courtesy and communication should not be too much to expect. A simple “I’ll be with you shortly” would have been more than enough.nnThe entire interaction felt dismissive and unprofessional. Very disappointing experience, and certainly not the standard of customer service I would expect from Woolworths.
Really disappointing visit! I have always travelled a little further to shop at the Super Q Woolworths as it has always been clean and well maintained. There has been a noticeable decline in standards the past few weeks. These photos of the dairy fridge were taken today at around 2pm, absolutely filthy! Will be visiting my local Woolworths from now on. Hopefully less curdled milk build up!
Not sure what's happening in store but staff seem very unhappy in their working environment. The store itself is very messy and dirty. I've been shopping at Q centre for over 15 years. It's definitely gone down hill lately. These photos were taken yesterday afternoon. This store has looked like this for days now.
I shopped at woolworths at the Q super centre last saturday. I was very disappointed that multiple items that I was shopping for were not available and then to get to the checkout and find only 2 counters that were open that were not self serve on a very busy saturday. The lines were long for those with large full trollies and I dont think the self serve lines were much better. This supermarket was clearly understaffed for a saturday and I will be avoiding it in future for a different store where the stock levels are better and the lines are not as long. I feel sorry for the staff here who are probably being worked so hard to compensate for management / owner who are not staffing the store adequately.
After today, I definitely prefer shopping at other stores like Robina or Pacific. Unfortunately, poor attitudes and lack of courtesy from both self-checkout and regular checkout staff seem to be a recurring issue at this location. Today I had a negative experience with both within just a few minutes.nnSomething as simple as thanking staff for their help and being met with indifference or no response at all feels very strange and uncomfortable. Most businesses, whether big or small, make an effort to provide friendly service and basic courtesy, but honestly, that’s something you’re unlikely to find at this store.
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